Dale Palmgren Email & Phone Number

Hutchinson, Ks

Website developer, Search Engine Optimization (SEO) Specialist, Internet Marketing

Founded company to provide database and web design services to businesses and individuals including search engine optimization, internet marketing, website maintenance, and computer systems design, build, and configuration. Manage operations, finances, budgets, cost controls, sales and marketing, advertising and promotions, contract/negotiations, and customer service. Developed a highly successful database and Search Engine Method for a plumbing company that met the critical growing needs of the organization. Produced a creative website "Safe Harbor CPA" and Search Engine Optimization for a CPA firm in San Francisco. Achieved the first page of Google search results in less than one month and consistently maintained "top 3" position. Completed a website for Maple Village Community in Goddard, Kansas that increased company's prospective tenant response rate by 75%. Developed, manufactured, and distributed therapeutic magnets throughout the U.S. and Canada.

Provide tax hardware and software support to accounting firms located throughout the U.S. through email, phone, and other electronic medium. Assist customers with software program installations and repairs, and troubleshooting individual PC's and networks. Developed strong rapport with users, earning recognition as the "go-to" support person among users for ability to resolve complex issues, calm down angry customers, build relationships, and retain customer loyalty. Trained new hires on technical program operations in a classroom environment. Systematically troubleshoot and support over 20 different programs and modules ensuring quick and accurate resolution.

Train and supervise employees in electronics department to sell computers and supplies based on features and benefits to walk-in customers. Consistently exceeded sales goals and established stable customer base.

Provided on-site and remote access hardware and software support for users, including the installation and maintenance of Windows networks and phone systems.  Developed 4 different data base systems containing millions of records within one year

Spliced telephone cable then maintained electromechanically controlled telephone switching equipment then installed and maintained mainframe telephone switching equipment.

Designed, built and configured custom computer systems for small businesses and clients.Deliver the Detroit Free Press growing routes considerably.Repaired typewriters and other office equipment.

Repaired copying machines.

Maintained tank to tank infrared guided missile systems.

Master'S Degree, Internet Marketing, 3.97 / 4.0

Salutatorian

Certificate, Xhtml And Css

Bachelor Of Computer Science, Database Development