As a seasoned IT professional with over 30 years of industry experience, I excel in team leadership, client relationship management, account management, training, new business development, and operations. In my current role, I oversee a dedicated team, manage key client accounts, develop new business opportunities, and ensure smooth operational workflows.My career spans various sectors, including a notable period managing client relationships for small, medium, and large corporate clients. During the 2008-2009 banking collapse, I took a brief hiatus to focus on charity work. I have a proven track record in client retention and account management for Fortune 500 companies, coupled with extensive experience in business development, service delivery, training, operations management, and both client and talent acquisition.Earlier in my career, I worked as a software developer/analyst and independent consultant, providing me with a strong technical foundation.Specialties:Team ManagementAccount ManagementBusiness DevelopmentClient Relationship ManagementClient RetentionTrainingSalesStrategic PlanningOperationsAdministrationService DeliveryIT Staffing Industry
Listed skills include Crm, Management, Recruiting, Vendor Management, and 25 others.