Senior Program Manager | Agile Transformation Coach
Current• Led the establishment of a PMO community across multiple functions, increasing customer engagement by 30%, saving $2M in operational costs, and driving $20M in revenue growth. Directed cross-functional initiatives that improved resource efficiency by 10% and mentored program managers to boost leadership retention by 20%.• Implemented comprehensive tracking and reporting mechanisms to improve visibility into program outcomes, leading to a 10% increase in resource efficiency across cross-functional teams.• Mentored 10+ program managers and launched leadership development programs, resulting in a 20% improvement in leadership retention and enabling scalable growth within cross-functional teams.• Improved reporting and visibility into program progress, leading to more informed decision-making and a 20% improvement in ROI articulation.