Account Executive - Business Development, Strategy and Account Management

Account Executive – IT Services Division Grew sales and profits in assigned territory by developing business at new customer locations Developed account strategies to maintain and grow existing account revenue, profitability and customer satisfaction Maintained client relationships and business through customer appointments, regular follow-up, contract renewals/modifications as necessary Developed and presented effective proposals based on the customer’s needs bringing value and solving their business needs using a consultative selling methodology

 Coordinated the recruitment and service management of Authorized Service Providers (ASP) throughout the US, Canada, and Latin America. Negotiated prices for individual projects and staffing with third-party contractors Served as support for business to business sales calls, proposal development, contract renewals and cost analysis Responsible for process documentation and training of Service Desk team members regarding Authorized Service Provider Program Responsible for development and reporting of monthly performance charts Translation of service documents from English to Spanish and vice versa for ATS FMS Division (Factory Maintenance Services)