Dale Wellcome Email & Phone Number

Senior-level Partner and Program Management Professional with 15+ years of experience in computer hardware and software. Specializing in partner operations, building partner relationships, release management, building engineering collaboration and cooperation. Partner Manager | Engineering Partner Manager | Partner Operations Email: dale.wellcome@gmail.comSeasoned Program Manager in the computer industry with over 15 years of working at the intersection of customers, partners, support and engineering. Ten years managing partner programs with a history of delivering cost savings through efficient execution and use of resources. Excellent at building collaboration with internal and external stakeholders.Work history encompasses accomplishments across several areas: team building and leadership, customer service and escalation, software release management and new product introduction.CompetenciesPartner OperationsProgram ManagementRelationship ManagementUpdate and new product releaseCoordination of Engineering, Finance, Legal, and MarketingContract negotiationEscalation ManagementPeople Management and team buildingCommunication and Presentation skills to technical and non-technical audiencesSoftware Development environment; experience with Unix, Linux and OpenStackKnowledge of Cloud, Containers and other emerging technologiesFamiliar with agile methodologiesSoftware Development Life Cycle (SDLC)Accomplishments:Managed entire partner ecosystem for Engineering Business unit.Analyzed, Identified and eliminated $350K overlapping and redundant partner costs.Drove OEM contract renegotiation to remove $1M obligation.Managed integration with OEM partner for three major software releases over seven years.Built and managed Escalation team for global support business, 25 engineers.Implemented process that reduced open escalations by 65%.Please contact me at 510-461-1193 with any inquiries for Partner Management opportunities.

Listed skills include Escalation Management, Metrics, Program Management, Enterprise Software, and 40 others.

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  Retired

  Veritas Technologies Llc

  Jan 2024 - Present