Dalgis Andres Email & Phone Number

Excited and looking forward to working with real estate developers to spearhead telecommunication needs implenting innovative solutions such as FTTU / managed Wi-Fi in the dynamic realm of newly constructed MDU/SFU’s for Southeast Florida.

Account Executive - Communities Bulk and Retail MDU Account Executive played a key role in selling and overseeing bulk MDU initiatives to optimize and achieve region unit goals. Responsible for presenting proposals, negotiating, and securing signed commitments for Right of Entry (ROE), Bulk solutions, as well as exclusive and/or shared marketing agreements. Additionally, account managed existing Bulk agreements and Access Agreements for both new and existing accounts, collaborating… Show more Account Executive - Communities Bulk and Retail MDU Account Executive played a key role in selling and overseeing bulk MDU initiatives to optimize and achieve region unit goals. Responsible for presenting proposals, negotiating, and securing signed commitments for Right of Entry (ROE), Bulk solutions, as well as exclusive and/or shared marketing agreements. Additionally, account managed existing Bulk agreements and Access Agreements for both new and existing accounts, collaborating across departments to ensure first-class customer service. Regular interaction with high-profile clients, such as C-Suite Executives, Property Owners, Coop/Condo/HOA Board Members, Building Managers, Developers, and MDU consulting organizations. Established and maintained targeted sales approach through thorough research and analysis, providing accurate forecasts. Proficiency in Microsoft Office tools, including PowerPoint, Excel, and CRM software such as Salesforce/Tableau. Show less

Miami, Florida, United States

Delivered and maintained exceptional customer service for 1,500 accounts securing customer loyalty, maintained $60,000 dollar monthly quota in equipment sales and customer renewals. Acted as liaison for internal teams, including sales, vendors, order processing, engineering, circuit design and provisioning and field operations with activation teams. Served as primary point of contact to coordinate, track and implement large multisite customers during entire project. Identified issues impacting… Show more Delivered and maintained exceptional customer service for 1,500 accounts securing customer loyalty, maintained $60,000 dollar monthly quota in equipment sales and customer renewals. Acted as liaison for internal teams, including sales, vendors, order processing, engineering, circuit design and provisioning and field operations with activation teams. Served as primary point of contact to coordinate, track and implement large multisite customers during entire project. Identified issues impacting timelines, escalating to meet installation goals. Worked with engineering teams to provide customers with full solutions and pricing for new projects. Provided follow-up after sale and installation of services. Handled customer issues in a timely manner.• Delivered and maintained exceptional customer service for 1,500 accounts, securing customer loyalty• Maintained $60,000 in monthly quota for new equipment sales and customer renewals• Took ownership of customer issues from initial contact to resolution Show less

Managed and coordinated phone system installs in conjunction with network implementation to ensure smooth and timely installation for customer. Purchasing of different phone system components for sales teams maintain open-order status reports Maintained pricing worked with vendors. Responsible for order processing in a timely manner Cross functional communication with all departments Project Management of Interconnect Sales Orders, Maintained Sales Order Reports Prepared Funding Packages… Show more Managed and coordinated phone system installs in conjunction with network implementation to ensure smooth and timely installation for customer. Purchasing of different phone system components for sales teams maintain open-order status reports Maintained pricing worked with vendors. Responsible for order processing in a timely manner Cross functional communication with all departments Project Management of Interconnect Sales Orders, Maintained Sales Order Reports Prepared Funding Packages Entered Billing, Generated Management Reports, Generated Commission Reports for Interconnect Sales Reps Dispatched Field Technicians on Phone System Trouble Tickets Facilitated Customer Training on Phone Systems Ordered phone systems, scheduled installation with in-house field technicians as well as external vendors.• Repeatedly promoted during 12-year tenure with PAETEC now a Windstream Company.• Responsible for purchasing of 22 Interconnect Sales Reps• Served as Executive Assistant to the management team, handled a busy phone system, functioned as primary liaison to customers andensured a consistently positive customer experience. Show less

Associate Of Arts - Aa, Business Administration And Management

Bachelor Of Applied Science - Basc, Supervision And Management