• Identify improvements areas and opportunities.• Setting the improvements plan.• Process designing and teams guidance.• Process documentation.• Explain to the top management complex issues clearly and suggest different solutions.• Perform Processes audit.• Auditing analysis and measurement.• Better work environment committee leader.• Conflicts analysis and solution.

• Teams efficiency analysis and tracking.• Teams utilization analysis and reporting.• Teams capacity analysis and reporting.• Team allocation analysis to different projects.• Teams assessment analysis and reporting.

• Assisting in testing the functions of new releases and HR Applications.• Ensure that documents are in line with standard templates.• Ensure provision of all required documents.• Flash and Photoshop designing.• Various Ad-hoc Admin. Assignments. • Bilingual Translation of documents: Arabic- English

• Projects planning and preparing new projects meetings prerequisites (documentation, Schedule etc…) • Providing customer satisfaction within the company methodologies.• Preparing customer status review meetings.• Assistance in Resource allocation.

• Making analysis of new Contracts. • Analyzing: payment terms, Penalties of delays, duration of the projects etc. And Initiate customer tracking record.• Attending status review meetings with customers.• Tracking all delays and deliveries to customers.• Issuing invoices to customers based on the contract and tracking them.• Assisting in the handover process of projects.• Preparing Contracts to match the payment terms.• Tracking all issues sent to/from… Show more • Making analysis of new Contracts. • Analyzing: payment terms, Penalties of delays, duration of the projects etc. And Initiate customer tracking record.• Attending status review meetings with customers.• Tracking all delays and deliveries to customers.• Issuing invoices to customers based on the contract and tracking them.• Assisting in the handover process of projects.• Preparing Contracts to match the payment terms.• Tracking all issues sent to/from customers.• Preparing weekly status for the customers with the issues sent by them.• Assists in attaching Customer Database on SQL and Oracle servers.• Tracking all databases used by consultants and developers.• Creating Backups of databases using SQL and Oracle Program Show less