•Convincing prospective clients that your agency is the right one to handle their sale and agree the terms•Arranging advertising to promote the property•Sending out details of new properties on the market to people on your database•Making appointments and showing buyers around a property•Finding buyers in a position to proceed with purchase and willing to pay an acceptable price•Referring buyers to mortgage arrangers for quotations and advice

•Working closely with all departments to ensure the CRM works effectively for all aspects of the company•Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty•Ensuring the database is segmented effectively for targeted marketing activities.•Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.•Overseeing direct communications with customers through… Show more •Working closely with all departments to ensure the CRM works effectively for all aspects of the company•Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty•Ensuring the database is segmented effectively for targeted marketing activities.•Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.•Overseeing direct communications with customers through the CRM.•Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle. Show less

• Accomplished accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures• Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews;… Show more • Accomplished accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures• Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Met accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances and initiating corrective actions.• Confirmed financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.• Maintained accounting controls by establishing a chart of accounts; defining accounting policies and procedures.• Guided other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.• Maintained financial security by establishing internal controls.• Avoided legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures.• Protected organization's value by keeping information confidential.• Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Accomplished accounting and organization mission by completing related results as needed. Show less

• Ensure service level agreements are met and maintained.• Work as part of a team to ensure offering world-class level customer service at all times.• Responsible for handling all types of the customer’s complaints.• Be proactive in regards to the improvement of processes and procedures.• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.• Created and promoted an environment that fosters… Show more • Ensure service level agreements are met and maintained.• Work as part of a team to ensure offering world-class level customer service at all times.• Responsible for handling all types of the customer’s complaints.• Be proactive in regards to the improvement of processes and procedures.• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.• Created and promoted an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.• Meeting service level in handling all transactions measured through productivity reports Show less

• Handled and managed customer inbounds calls. • Answered customer inquiries regarding products or services. • Rerouted customer calls to appropriate sales personnel. • Maintained a database of customer calls, their needs and requirements. • Conducted market research and field survey for clients' products and services. • Prepared research and survey reports for top sales management.• Coordinated with accounts receivable team in collecting customer’s… Show more • Handled and managed customer inbounds calls. • Answered customer inquiries regarding products or services. • Rerouted customer calls to appropriate sales personnel. • Maintained a database of customer calls, their needs and requirements. • Conducted market research and field survey for clients' products and services. • Prepared research and survey reports for top sales management.• Coordinated with accounts receivable team in collecting customer’s balances.• Implemented best practices in sales programs. Show less

• Handle the daily follow up on the sales plan “Target VS Actual” with the sales team.• Relationship building and networking with colleagues, clients and the media• Check the media on a daily basis, including the newspaper, magazines, journals, broadcasts, newswires, social media sites and blogs, and create a summarized daily news letter in order to support the sales team with their daily calls. • Worked as part of the sales force to develop client proposals and implement the PR… Show more • Handle the daily follow up on the sales plan “Target VS Actual” with the sales team.• Relationship building and networking with colleagues, clients and the media• Check the media on a daily basis, including the newspaper, magazines, journals, broadcasts, newswires, social media sites and blogs, and create a summarized daily news letter in order to support the sales team with their daily calls. • Worked as part of the sales force to develop client proposals and implement the PR activity.• Prepared regular client reports and attending client meetings. Show less