Dalia Marte Email & Phone Number

New York, United States

Yonkers, New York, United States

Performing an overall analysis and evaluation of user requirements, specifications and modules. Participating in the test strategy and design. Developing and implementing of test tools. Inspecting quality and functionality of rail car systems. Submitting quality reports to customers and stakeholders.

New York, New York

• Interact with 400-600 customers per day to address service inquiries regarding home deliveries, price differences, and internet order troubleshooting, improving foot traffic by 6% and increasing sales compared to the sister location.• Supervise a team of 29 members by overseeing payroll usage, purchase to sales (budgets), sales projections, and product/inventory shipments, additionally increasing asset protection.• Serve as a Safety Coordinator by inspecting and reporting the… Show more • Interact with 400-600 customers per day to address service inquiries regarding home deliveries, price differences, and internet order troubleshooting, improving foot traffic by 6% and increasing sales compared to the sister location.• Supervise a team of 29 members by overseeing payroll usage, purchase to sales (budgets), sales projections, and product/inventory shipments, additionally increasing asset protection.• Serve as a Safety Coordinator by inspecting and reporting the operational efficiency of each machine. Show less

• Trained 15 cashiers and two customer service managers to resolve customer checkout issues and product dissatisfaction.• Evaluated the transactions and balance of 5 registers, accounting for $4,000-$8,000 in cash each day.

• Welcomed 300 customers each day into the store, handling product and direction-related inquiries.• Maintained a clean checkout area by sanitizing the registers, windowsills, pin-pads, and ATMs.

Greater New York City Area

• Collaborated with 8 interns to create electrical and architectural designs for government projects correlating with the engineers/architects' plans, surveying buildings to ensure the HVAC, plumbing, and fire protection efficiency. • Identified areas of improvement by providing input on designs and learning to read ductwork/symbols on mechanical projects, submitting solutions to amplify certain aspects of the project. • Achieved a strong understanding of the company's… Show more • Collaborated with 8 interns to create electrical and architectural designs for government projects correlating with the engineers/architects' plans, surveying buildings to ensure the HVAC, plumbing, and fire protection efficiency. • Identified areas of improvement by providing input on designs and learning to read ductwork/symbols on mechanical projects, submitting solutions to amplify certain aspects of the project. • Achieved a strong understanding of the company's operating systems and software, including Ansys and Trane 700. Show less