Build - Educate - ExecuteHS Airwaves is Family-Black-Woman owned with TWIC and HAZMAT Endorsed drivers transporting in IL-IN-OH-KYContact us for a quote today

I offer transformational 1:1 sessions to help you re-Discover who YOU were born to be so that you can live the life YOU were born to experience.

I have a heart to heal the world and I do my part one client at a time. As a certified yoga instructor, Life Coach and ordained minister, I am able to help you realize your highest potential. I use tools such as self-reflection, journaling, coaching, Cardology and Human Design to help you uncover and remember the You that existed before the layers of conditioning weighed you down. If you’re interested in reconnecting with your Authentic Self, message me.

After 20+ years with pharma research, I’ve moved to helping families via a different avenue, real estate. My skills and attributes, which once aided in bringing pharmaceutical companies’ miracles to market, will now focus on servicing clients in their search for real property and land, along with building wealth that can be passed to future generations. If you’re looking for an agent or simply more information about the industry, let me know.

Remote/Virtual office work since 2002, requiring me to be extremely self-motivated and well-organized. Efficiently handled customer call center inquiries to troubleshoot and resolve issues. Developed and conducted train the trainer materials for new hires, department liaisons and external clients. Trained and mentored new hires and department liaisons. Created scripts and performed voiceover recordings, remote and face-to- face for training clients. Updated and maintained department SOPs. Lead the development and implementation of departmental training service request database. Tracked and billed department services, including for external vendors. Conduct quality control review of documents, including Statements of Work and Protocols. Liaise with Project Management on team's behalf. Received numerous Achieving Customer Excellence awards. Effective with boosting and maintaining team morale during critical times. Served as backup manager as needed. Highly customer service oriented to ensure customer satisfaction and promote company growth and retention.

Prepared Microbiology samples for testing. Data verification and entry. Involved in training new assistants on processes. Quality control of instrumentation. Developed documentation of procedures for new processes.