Dalia Wahba Email & Phone Number

Toronto, Ontario, Canada

Brampton, Ontario, Canada

● Drive revenue, adoption and market share for the category across various segments within Gordon Food Service● Maintain current relationships as well as develop a strategic plan to go after new business that would complement the division’s sales team● Ability to identify opportunities for total category growth through analysis and sales insights● Earn trust of customers and the sales force while recommending products that fit their business needs● Engage partnered vendors to help build category sales● Utilize a variety of web-based solutions(Hangouts/Facetime etc) to maximize time with customers● Maintains contact with all clients in the market area to ensure high levels of client satisfaction.● Manage the financial performance of customers● Relay market needs back to internal United teams

Milton, Ontario, Canada

-Drive account profitability while promoting and utilizing e-Commerce technologies.-Manage customers -solicit and enter orders, Special order handling-Manage and push any dead stock issues -Manage any order problems (edits, out of stock or delivery issues, recalls)-Set pricing, communicate product/price changes and process credits -Initiate/coordinate broker/vendor/specialist visits -Promote and register customers for food shows-Create and maintain order guides, customer quotations and invoice comparisons -Conduct and follow-up with Business Reviews -Develop prospect list and Identify customer penetration opportunities -Manage transportation communication and issues -Manage JIT products -Initiate and Maintain PAD’s-Sales analytics

Milton, On

• Forecasting and replenishing the inventory quantities on hand for dairy, protein, and frozen inventory.• Respond to inquiries from the warehouse and other marketing teams concerning dead stock, return to vendor, product information, Ti-Hi configurations, quality concerns and delivery dates.• Track performance and provide analysis of actual versus forecast• Work closely with category managers to obtain forecasting information to identify trends for multi-unit customers• Ensure new item introductions, discontinuations and item substitutions happen efficiently without disruption to fill-rate• Communicate with sales to ensure close to expiration dated SKUs are sold off at a discounted price and in turn avoiding salvage.• Maintain awareness and communicate excess and discontinued inventory status to marketing • Ensure proper safety stock maintained at all times• Perform analysis to identify trends, seasonality and other demand variations• Ensure the daily product order fill rates are maintained within the Company guidelines.

Cambridge, On

• Creation and Management of product level forecasts for code dated SKUS, according to marketing plans and programs defined by the Category Management team. • Co-ordinate the flow of product, according to collaboratively developed forecasts, through the Supply Chain from vendors through to the store. • Work with Merchandising and Procurement teams to ensure product launches and transitions are executed flawlessly.• Management of Inventory and all replenishment flows from Vendor to Store. • Vendor Management- ensuring all forecast and flow requirements are executed to defined targets/standards• Creation and Maintenance of purchase orders• Manage communication of status, pertaining to Forecasts, Product Flow, Service Level and Inventory, with appropriate cross functional teams..

Accountable for all Tridel builder contracts and builder accounts for Eastern Canada· Chosen to represent the Supply Chain division for customer loyalty project· Liaise with internal departments to ensure stock will be allocated for current and upcoming projects· Create billings reports for project reconciliations· Oversea different Project Sites to meet with Project Team and ensuring any model substitutions arehandled efficiently· Communicate delivery, quality or pricing issues to appropriate personnel· Generate monthly forecasts for Territory Manager· Issue Return authorizations, and working with Credit department to ensure invoices are credited in atimely manner· Coordinate all deliveries with site and transport company ensuring product arrival in a timely manner

Assisted Home Depot store associates with all order inquiries (i.e. order status, stock availability, conflictresolution...etc)· Created daily Reports using SAP for backorder models and provided substitutes/upgrades for the HomeDepot consumers· Interacted weekly with the planners to foresee problem models and solutions.· Tracked orders for consumers and store associates (i.e. late shipments, lost shipments, returns, etc...)

Responsible for revealing parts schematics breakdowns for consumers and technicians· Assisted representatives in the service department with all technician inquiries. (i.e. tech ETA, fileupdates, ordering parts, etc)· Utilized Service Bench to add postal codes for technicians, located servicers in a given area, changedtechnician availability, etc...· Created a Training Guide for Multsess (AS-400 based system used for retracting specific parts relatedinformation), was distributed to a team of twenty-two of my peers and very well received.· Participated in the execution of a Parts Portal which enabled us to track, log, and update technicians,consumers, and peers of any issues.

Responsible for responding to inbound customer calls

Sold Products (i.e. Visas, Line of Credits, Overdraft Protection, etc) and consistently generated salesrevenue for the branch that is over and above my target monthly goal.· Serviced the Business Wicket which required proficiency in processing transactions and a high signinglimit (every teller had a limit for initialing cheques, the higher limits serve the business customers)· Awarded the Divisional Vice President Service Award for excellence in customer service in my branch.· Completed a Financial Service Representative training course· Consistently generated sales revenue for the branch that was over and above my target monthly goal.

Sales And Marketing Fundementals Certificate, In Progress Currently

Hba, Kinesiology And Health Sciences