Dalia Williams Email & Phone Number

*Process congregant and vendor payments through cash, check, credit card, and ACH*Update employee records updated with benefit, deduction, pay, and time-off information *Enter and submit payroll on a bi-weekly basis for salaried, part-time, and religious school staff*Audit data from various source points to ensure accuracy during export (Eventbrite, C&P.

New York, NY, US

*Contacted existing customers to obtain payment status of past due invoices.*Exhibited a professional demeanor through contact by phone or email to ensure customer satisfaction.*Ensured clients invoices were paid promptly by resolving client disputes, and by working closely with internal staff*Provided commentary on past due balance for Senior.

Woonsocket, RI, US

* Provided differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues * Focused on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed * Accurately.

Jersey City, New Jersey, US

*Delivered white glove Concierge services, assisting with tasks including placing dining reservations and suggestions, flower orders, ticket inquiries, assistance while travelling and more.*Provided meaningful and relevant insight to customers regarding the services that their Concierge can provide for them*Recommended tailored solutions to the customer to.

Boston, Massachusetts, US

* Handled client and dealer inquiries, complaints, and request in professional and timely manner.* Managed a daily, high-volume workload of contacting clients and dealers then tracking detailed information.* Performed basic office duties including: copying, faxing, making calls, stuffing envelopes, etc.

Waterville, ME, US

Waterville, ME, US

* Assisted Provost and Assistant to the Provost in daily task.* Tracked budget for department in Excel and in original binder.* Maintained printers and equipment in printing room.

*Ensured customer satisfaction in the leading and supervision of activities and trips at center and off-campus*Explained the daily activities to students and group leaders in a clear and positive manner and keeping them well informed*Prepared adequate planning & preparation for all activities and trips, ensuring that activities start and finish on time.

• Assist Academic Teachers in planning and delivering daily lessons.
• Lead delivery of activities as planned with the teacher.
• Assist teacher in reviewing and correcting all home work, quizzes, tests, etc.
• Assist teacher in evaluating scholars and in preparation of progress reports; assist in administering assessments, and creating portfolios.
• Ensure that academic and social goals are achieved for all scholars.
• Assist in providing behavior management and behavior interventions; assist in injury and incident reports.

Boston, MA - Massachusetts, US

• Responsible for leading the development and implementation of the tennis and fitnesscurriculum for our students.
• Responsible for oversight of site flow from tennis to fitness to reading stationsthroughout the program day.
• Responsible for supervising junior staff, volunteers and students attending theprogram.
• Responsible for the administration including attendance, supervision of drop-off andpick-up procedures, equipment setup, parent calls and support.

High School Diploma, Regular/General High School/Secondary Diploma Program

Bachelor'S Degree, Accounting