As a Quality Assurance Engineer, I collaborate closely with development teams, engaging in pair programming sessions to meticulously craft comprehensive test suites that cover every aspect of our application. I actively participate in sprint planning and kickoff meetings to align testing efforts with development objectives.My responsibilities encompass the creation and refinement of test cases, leveraging Cypress for frontend testing, and utilizing Postman and Pytest for backend/API testing. Additionally, I work on mobile app testing on BrowserStack to ensure seamless functionality across various devices and platforms.Moreover, I provide valuable support to team members, addressing inquiries related to the application and offering guidance where needed. I prepare and execute regression testing in strict adherence to release schedules, ensuring the utmost reliability and stability of our products.In the realm of manual testing, I conduct thorough end-to-end testing and regression testing, simulating user interactions and validating application behavior across different scenarios. This includes executing regression testing tasks diligently, guaranteeing the robustness of our software solutions.In addition to these core responsibilities, I undertake various general QA tasks, including task management, monitoring of epic features, and active participation in regression planning and execution. Through these efforts, I consistently uphold a professional standard in ensuring the quality and performance of our software products.Currently preparing for the ISTQB certificate exam in June 2024.

• Provided business and platform knowledge from the User perspective• Focus on the business testing approach rather than functionality testing• Complemented existing test cases with edge cases and real-life examples• Performed regression testing • Migrated test cases from Testrail to Testim

• Documenting issues reported by clients and internal team• Prioritization and monitoring of open bug master tasks• Providing client and Product expected behavior• Validating bug fixes, data patches prior to deployment• Periodic status update on delivered fixes and data patches• Troubleshooting, investigating, and creating detailed bug reports for our Engineering team• Analysis and prioritization of customers' enhancement requests • Managing cross-continental (Africa, Europe, Asia) Support teams, communicating direction and goals with the team, providing regular performance feedback and training members of the team to ensure career growth, ensure SLA response times and manage the team’s well-being• Provide reporting support and training ( Excel/Accounting/Reporting coaching for internal and external members)• Organized team to perform at the highest level even with 150% increase in the requests received by clients per month when comparing to the last two years

• Resolved daily customer support operations including responding to questions and following up on the reported issues reported via Zendesk platform• Analysed and reported product malfunctions (for example, by testing different scenarios or impersonating users)• Provided feedback to our Product team in the form of enhancements and ideas that would ease the use of the product for our customers or provide them with functionality that would increase the overall value

• Performed month-end account closing activities and reconciliations.• Maintaining general ledger accounts and preparing journal entries for accruals and variances.• Performed accounting analysis for cash accruals, account payables, account receivables, reconciliations and foreign exchange• Reconcile of general ledger accounts and revenue accounts• Accounting analyses and reporting to support decision-making purposes• Monthly tax preparation• Review of accrual expenses• IFRS package reporting

• Preparation of monthly financial statements and financial reports (P&L, B/S) for clients in Croatia, Greece, Germany, etc.• Verified, allocated, posted and reconciled accounts payable and receivable, reconciliations where needed• Analysed financial information and summarised financial status for clients• Maintained subsidiary accounts by verifying, allocating, posting, reconciling transactions; resolving discrepancies• Conductied monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance• Reviewed inter-company transactions and generate invoices as necessary; preparation of cost plus invoices according to contract

Administrative and other professional tasks related to the monitoring of the implementation andregulations concerning taxes and contributions.Preparing answers and opinions on the procedures after tax queriesAnalyzing statistical data, questions and issues of taxes and contributions from jurisdictionregional offices and branchesResearch assets of the debtorEnforcement jobs on debtor assets