Dalila Rivera Sempertegui Email & Phone Number

Washington DC

Washington, District Of Columbia, United States

• Spearheaded the planning and execution of the tutoring program curriculum for pre-k-12 grade, ESOL & Rising Journalism (200 students / 200+volunteers)
• Defined and designed educational objectives and framework for curriculum enhancements
• Utilized evaluation and data analysis to recommend annual improvements to curricula
• Communicated and ensure adherence to program guidelines, standards, and reporting requirement for grants
• Built and strengthened relationships with stakeholders, coalitions, and community groups to advance LSF goals and outreach efforts to MD-MC/PGC and DC
• Partnered with organizations to enhance community services and secure collaborative space arrangements

Washington, District Of Columbia, United States

• Coordinated program logistics (on-boarding 200 students/families and 200+ tutors)
• Supported volunteer recruitment, orientation and training
• Program reports writing for grant purposes
• Developed relationships/coalitions strategies as needed
• Assisted management team to conduct research and identify data on programming, educational software, benchmark screening
• Reviewed all Spanish written/verbal communication

• Directed the recruitment, training, retention and coordination of 300+ volunteers, while managing logistics for program execution
• Spearheaded the development of and implementation of data-driven systems for volunteer management and analysis
• Contributed to financial oversight in preparation for grant reporting, budgeting, large-scale purchases, and procurement contracts
• Conducted interviews with clients and stakeholders to assess eligibility for public services, education, Medicare/Medicaid
• Investigated elder abuse, neglect, exploitation, healthcare fraud, and identity theft, collaboration closely with attorneys and social workers
• Oversaw the production and distribution of monthly newsletters, project reports, and training policies, providing content proficiently in both English/Spanish

• Served as primary liaison for complex issues with ASI endorsed products and services (Auto/Homeowners/mobile/life Ins., Financial, Health, and Privileges Programs)
• Established and maintained relationships with AARP Service providers and supported AARP State Offices nationwide
• Developed and managed the Member Correspondence Process, for addressing ASI-endorsed products, including high-priority matters for the AARP President, CEO and State Offices
• Managed the Third-Party Security program, ensuring data protection compliance
• Delivered technical and training support on health insurance to members and agencies
• Designed and executed quarterly goals and strategies to achieve performance benchmarks

Mpa, Organization Management

Ba, Language And Cultural Studies