Dalila Kolar Email & Phone Number

Largo, FL, US

Miami, Florida, United States

- Acts as the primary point of contact for clients, addressing inquiries and resolving issues promptly through phone and email.- Maintains and updates customer accounts in the CRM system, ensuring accurate data entry and follow-up. - Collaborates cross-functionally to ensure customer satisfaction, handling requests and troubleshooting problems in real.

Tampa/St. Petersburg, Florida Area

- Handled incoming and outgoing customer service calls, providing product support and resolving customer concerns with a focus on retention and satisfaction.- Upsold products to existing customers by identifying their needs and offering tailored solutions, ensuring a positive customer experience.- Managed all client interactions remotely, maintaining a.

Miami, Florida, United States

- Collaborated with a team to provide high-quality service to C-Level executives and high-profile clients in an exclusive lounge, ensuring accurate and timely capture of customer preferences and orders.- Utilized attention to detail to record and track guest orders, manage inventory data, and input sales transactions with precision, contributing to.

Clearwater, Florida, United States

- Accurately entered and managed data related to potential recruits and interview schedules, achieving a high conversion rate.- Trained 25+ receptionists in data handling, call management, and proper documentation techniques to improve office efficiency.- Provided remote support by answering customer inquiries via phone and email, booking appointments, and.

Hudson, Florida, United States

- Managed a team of remote sales representatives, offering support and guidance to resolve customer issues.- Tracked and managed customer inquiries and escalations, ensuring a quick and effective resolution to maintain satisfaction.- Developed and implemented strategies to improve customer support processes, resulting in increased efficiency and.