• Medicare Appeals•Highly respectful of patient confidentiality and HIPAA regulations• Case Creation & Case Closing•Respond to customer inquiries received by telephone•Record customer interactions and transactions, by documenting details of inquiries, complaints, comments,and actions taken•Follow standard operating procedures to ensure consistency and accuracy•Address customers inquiries and resolve problems to ensure that appropriate changes are made•Refer unresolved customer grievances to designated departments for further investigation•Communicate with supervisor regarding any potential needs or concerns•Perform data entry accurately•Perform other duties as assigned by management

Using contacts to generate new business, Engaging in project management duties, Delivering presentations,Attending meetings with clients, Maintaining good relationships with clients. Responsible for the management of sales, and relationships with particular customers.

Implementation and Enforcement of all Safety policies, procedures, and behaviors to include: Daily stretching exercises, verification/sign-off of forklift safety check lists, Accident Investigations, coverage of monthly safety topics, verification of safe employee behaviors, usage of PPE, etc.· Oversee all production related areas and coordinate activities of the shift production team.· Ensure all team members are meeting and exceeding minimum quality and production requirements.· Ensure compliance with internal and external SOP's, policies, and processes relating to plant operations.· Coach, train, discipline, and supervise plant employees in an effective, business appropriate manner.· Accurate and timely completion of all required paperwork including documentation of shift's activities, production, trailers loaded/unloaded, accident reporting, etc.· Ensure sanitation and good housekeeping practices are being enforced and maintained.· Operate a Fork-Lift in a safe manner