Dalip Kumar
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Dalip Kumar Email & Phone Number

Manager WFM at Teleperformance
Location: Jalandhar I, Punjab, India 6 work roles 1 school
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Current company
Role
Manager WFM
Location
Jalandhar I, Punjab, India
Company size

Who is Dalip Kumar? Overview

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Quick answer

Dalip Kumar is listed as Manager WFM at Teleperformance, a company with 99624 employees, based in Jalandhar I, Punjab, India. AeroLeads shows a matched LinkedIn profile for Dalip Kumar.

Dalip Kumar previously worked as Deputy Manager at Concentrix and Assistant Manager at Concentrix. Dalip Kumar holds Bachelor Of Science (B.Sc.), Information Technology from Sikkim Manipal University - Distance Education.

Company email context

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Teleperformance

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Profile bio

About Dalip Kumar

As a Workforce Manager, my key skills include:Workforce Planning: I have a deep understanding of workforce planning principles and the ability to create and execute workforce plans that align with organizational goals. This includes forecasting labor requirements, developing staffing strategies, and optimizing workforce utilization.Resource Allocation: I have a proven track record of efficiently allocating resources to meet business objectives while balancing budget constraints. This includes managing labor costs, monitoring staff productivity, and identifying opportunities for improvement.Performance Management: I have experience in managing employee performance, including monitoring KPIs, conducting performance evaluations, and implementing performance improvement plans.Project Management: I possess strong project management skills, including planning, execution, monitoring, and controlling of projects. This includes managing budgets, timelines, and resources, as well as communicating progress to stakeholders.Data Analysis: I am proficient in data analysis, including the use of statistical methods and software applications to extract insights from complex data sets. This includes analyzing workforce data to identify trends, forecast future labor requirements, and evaluate the impact of workforce initiatives.Overall, my skills and experience as a Workforce Manager make me well-suited to lead workforce planning and management efforts to drive organizational success.

Current workplace

Dalip Kumar's current company

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Teleperformance
Teleperformance
Manager WFM
paris, île-de-france, france
Employees
99624
AeroLeads page
6 roles

Dalip Kumar work experience

A career timeline built from the work history available for this profile.

Manager Wfm

Current

Gurugram, Haryana, India

Jul 2023 - Present

Deputy Manager

Gurugram, Haryana, India

Apr 2022 - Jul 2023

Assistant Manager

Gurugram, Haryana, India

Oct 2019 - Apr 2022

Scheduling Analyst

Gurgaon, India

Role as Planner -Supporting the Workforce Planning requirement of US based healthcare Markets org in a dynamic environment. I was responsible to manage the demand forecasting and capacity planning for the existing business as well as growth in existing business. Working on Long Range Forecast to be used for Capacity Planning and finance projection purpose..

Apr 2018 - Oct 2019

Senior Executive Wfm

Intelenet Global Services

Mohali

Role as Scheduler:Validating the foretasted numbers post forecast is released from client side. Working on scheduling scenarios with all constraints like Seat, Shrinkage, Transport, Shift duration etc. Manage and lead the weekly scheduling performance review and provide recommendations. Resolve escalated issues and requests from Client Partners. Initiates.

Nov 2016 - Apr 2018

Wfm Executive

Jalandhar Area, India

  • Strong organizational and time management skills. Advance working experience in MS Excel reporting (Macros, Pivot Table, and Vlookup, sumif). Monitoring and Ensure SLA Quality targets, daily/weekly/monthly reports..
Oct 2014 - Nov 2016
Team & coworkers

Colleagues at Teleperformance

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1 education record

Dalip Kumar education

FAQ

Frequently asked questions about Dalip Kumar

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What company does Dalip Kumar work for?

Dalip Kumar works for Teleperformance.

What is Dalip Kumar's role at Teleperformance?

Dalip Kumar is listed as Manager WFM at Teleperformance.

Where is Dalip Kumar based?

Dalip Kumar is based in Jalandhar I, Punjab, India while working with Teleperformance.

What companies has Dalip Kumar worked for?

Dalip Kumar has worked for Teleperformance, Concentrix, Teleperformance India, Intelenet Global Services, and Firstsource.

Who are Dalip Kumar's colleagues at Teleperformance?

Dalip Kumar's colleagues at Teleperformance include Rihab Ben Malek, Marissa Hostetter, Amit Baluni, Cory Harmon, and Dyllan Kine Shu.

How can I contact Dalip Kumar?

You can use AeroLeads to view verified contact signals for Dalip Kumar at Teleperformance, including work email, phone, and LinkedIn data when available.

What schools did Dalip Kumar attend?

Dalip Kumar holds Bachelor Of Science (B.Sc.), Information Technology from Sikkim Manipal University - Distance Education.

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