Working as business development manager & web developer to create custom web portal and CRM system for different clients. Creating project proposal for clients, understand client requirements and prepare technical specification document, Create project architecture, Database, test environment and publish system on live server.

• Assistant Manager of one of the largest stores within the company, within the top 5 of over 2000 stores in the international business, taking record net sales of £66,600 sales weekly (AWS £55,000-£60,000)• This store is 24hours within one of the UK’s largest airports, and open 365 days per year. • Through driving a huge diverse team of approximately 50 people, year to date, have excelled on all budgeted targets and against LFL.• Was responsible for all financial paperwork, and developed a unique system to organize a clearly traceable finance trail for when yearly audits are completed.• 5* EHO (Environmental Health Office) visit.• All business measures have been achieved.• Dealing with any enquiries and complaints and monitoring customer service, action and implementing training where necessary.• Store operates through driving speed of service to maximise all sales opportunities.• Creating rotas and reacting to any unforeseen circumstances. • Delivering world class customer service.• Ensuring all Brand Excellent Standards are delivered daily by every team member.• Key holder, and delegated all management responsibilities such as cash handling, complaint management, stock control, meeting labor targets, delivering training programs for team members.• Have full comprehensive knowledge of internal system.