Daljit Singh Email & Phone Number

United States

1050 Burnett Ave

The Primary Duties and Responsibilities:.Schedule, assign, and perform duties in carpentry, electrical, painting, plumbing, heating / ventilating, roofing and security•Responsible for monitoring landscaping, office, janitorial, housekeeping, and security performance•Inspect buildings, sites and equipment for needed repair and maintenance work.•Respond to emergency maintenance requests as required; troubleshoot issues to determine cause and solution.•Assist with construction project management.•Maintain a variety of records and prepare reports for management review.

Hunt Wood Road, Hayward, Ca.

The Primary Duties and Responsibilities:•Provides exceptional customer service to all internal customers.•Collaborates and cooperates with other functional areas including; Human Resources, Training, Workforce, Marketing, and Finance/Payroll•Fosters a cooperative team environment on the supervisor team•Provide leadership, direction, support and career development to PSS supervisors in a manner consistent Core Values and business objectives•Train, motivate and coach the PSS Supervisors on the essential skills to meet that each team member has the tools they need to succeed at their job• Appropriately prioritize team goals and individual goals to effectively achieve business objectives•Communicates frequently and openly, to motivate team members to achieve the PSS Goals.• Actively seeks input from team members who will be impacted by any changes to existing operations•Provides rewards and recognition for top performers•Continually seeks opportunities to improve operations, including people, processes, and technologies•Ensure that team member, client, and subscriber expectations are met and exceeded•Collaborate with Workforce Management to implement their recommendations for improving operational efficiencies•Collaborate with Human Resources to ensure that policies and procedures are consistently and fairly applied•Work with the Quality department to ensure consistency in call evaluations and that quality objectives are achieved•Assists PSS Director with strategic planning as it pertains to PSS Operations•Maintains an excellent working knowledge of the entire PSS operation, as well as developing department projects•Update and continuously develop knowledge of products processes, and call center trends to provide recommendations that improve the customer experience, employee satisfaction, and corporate performance•Help to manage PSS budget and understand the impact of decisions and actions based on the overall company financial performance.

Manage the internal desktop support group for OPENTV.Worked as Desktop support Manager to manage operations of multiple support groups. I provide direction to multiple IT Support associates while maintaining a cohesive support process. I manage any daily issues that arise and prioritize project work.

Associate Of Arts And Sciences (Aas), Computer Systems Networking And Telecommunications

AAS In Networking Communication AAS In Electronics

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: 1. Four Year B Division winning team Member of the College Football team. Participate in the University trail.