Manage various client accounts ranging in size and scope. Project management from ideation to completion, specializing in digital marketing. Past clients have included: AgMedica Bioscience, Windsor International Film Festival, International Student Exchange, EduTravel, CISS, MusicFest Windsor, Abridged Opera, GreenLeaf Trails, Wineology, Grupo Vaughan (Spain), Blyth Academy, & more.

Supported the brand management, content development and growth strategies for AgMedica Bioscience group of cannabis brands. Brands included: Vertical, Five Founders, AgMedica and most recently Vertical Craft.

Joined and launched student travel-for-credit start-up by Sam Blyth (formerly Blyth Academy). Responsible for all marketing efforts and product development of 21 inaugural travel programs.• Led full brand launch, including logo and brand guide, e-commerce website• Social media strategy• SEM campaign• CPP paid media campaign• Brand Ambassador Program

• Managed and executed the Marketing & Special Events portfolios of WIFF.• Helped facilitate the execution of the 10-day premium cultural celebration of the art of cinema.• Helped plan and execute live entertainment events that saw over 40,000 patrons over 10 full days across 3 different venues.• Managed staff, volunteers, patrons, special guests, sponsors and external stakeholders to ensure efficiency, communication and satisfaction at all times, at every event.• Campaign and progress reporting• Contributed to digital, print and out-of-home advertising• Developed strategies to enhance the brand of WIFF as a premium cultural film festival.• Supported sponsorship and fund development, as well as communications, internally and externally. • Organizing, coordinating and executing marketing initiatives and campaigns (including field marketing at local events), facilitating community screenings and press conferences.• Developed all festival print and marketing materials• Special events planning and execution (sponsor receptions, themed parties, brand experience initiatives, opening and closing night ceremonies & parties, celebrity guest visits, etc).• Maintaining consistent voice and messaging to festival audiences, developing email newsletters, and internal communication distribution

The Tour Leader Supervisor position has the responsibility for recruiting, hiring, training, scheduling and managing the Tour Leader team.Key Responsibilities Staffing and Recruitment -Review and rate all incoming job applications-Conduct individual and group interviews – support provided for group interviews and debriefs-Prepare job offers, call references, collect signed contracts, financial and hiring paperwork, as well as completed police reference checks, uniform sizing and any other necessary information to complete the seasonTraining Program-Conduct classroom training-Chair weekend training sessions-Review destinations and prepare for tour leader training trips-Lead all training trips including preparing lesson plansManagement -Handle all ongoing inquiries from tour leaders regarding pay, travel insurance, schedules, HR issues and general questions-Complete payroll including tour pay, meetings and expense approval -Track overall TL performance-Provide ongoing support regarding tour content, historical information, route planning and timing adjustments. Assist with pre-tour planning for first year tour leaders, and senior tour leaders where necessary -Conduct tour leader exit interviews as required-Review of previous season’s programs, finalize and execute any improvements necessaryGround Representative Management-Recruit, hire and train ground representatives-Maintain daily communication and support as required-Prepare and distribute weekly information packages Communication-Maintain strong communication links between sales team and tour leader team by sharing client knowledge, changes and feedback about on-the-road execution-Maintain strong and efficient communication with operations and accounting teams, as well as team leads and management

Accompanied and lead group tours on destination. Delivered high passenger satisfaction while providing practical support. Applied in-depth knowledge of destination and language skills to ensure tour success. Directed groups of up to 250 passengers, with a "90% rate". Destinations include Ottawa, Montréal, Quebéc City, Daytona, Toronto, Cleveland, Chicago, New York City, Nashville and Boston.

Travelled with and coordinated groups of 50 or more passengers. Destinations include: Punta Cana, Dominican Republic, Québec City, Montréal, Daytona Beach, Cancun, Mexico. Lived and worked on location, facilitated daily excursions.

Lived and worked on location. Met and dealt with local suppliers. Organized and facilitated daily excursions. Acted as local customer service representative.