Director of IT for Robert High Development, Pinnacle Storage, BuiltRite Storage Systems

Systems administrator for Robert High Development and Pinnacle Storage.

System admin for Dell Kace Systems Management Appliance(s)System admin for Bomgar Remote Administration SystemSystem admin for Dell TechDirect SystemSystem admin for Lynx Guide System Emergency notification systemSystem admin for Trend Micro AntivirusSystem admin for WSUS server and responsible for all patchesCoordinate IT/Maintenance/Custodial and Telephone groups for Individual and Departmental moves across all campuses. Provide technical support to Help Desk personnel concerning hardware and software used by Help Desk PersonnelSetup and configure desktop support services and software, including hardware and network access.Manage, maintain and troubleshoot applications running on desktop support appliances.Implement, install, reconfigure and/or replace hardware/software enhancements and patches supporting desktop support appliances and workstations.Administer and maintain the backup system for the devices on the network they will administer.Maintain system security on supported devices.Provide support in the management and operation of desktop support tools including helpdesk queue and script creation. Also implement scheduled deployment of system and windows updates on college computers. Document programs and procedures for desktop support services and tools.Maintain computer system-related materials and supplies.Assist staff in creation and troubleshooting problems related to desktop support tools.Clean, organize and maintain computer systems facilities and related storage areas.Provide cross-level/discipline support when necessitated by limited staffing.Strong skills in Microsoft Operating Systems with some exposure to Active Directory environment.Knowledge of desktop support-type system management tools and workstation installation, configuration and troubleshooting.Knowledge of remote access software function.Knowledge of Local and Wide Area Networking and firewall conventions.

System Administrator for Dell Kace systems that manage 3500+ computers across multiple campuses.Install new Desktop and Laptop ComputersImage Desktop/Laptop and Tablet computersRepair Desktop/Laptop and Tablet computersSetup computer labs on CampusPatching computers on the network sideMethods, materials and equipment used in the installation, maintenance, testing and repair of computers and peripheral equipment in a networked environment.Components and parts used in modern computer equipment.Troubleshooting PC and peripheral equipment in a networked environment.Loading, configuration and troubleshooting of PC Applications and Operating Systems.A variety of computer software programs, programming languages, and operating systems.Best security practices used to ensure and maintain PC and network services integrityPrincipals of computer networking.Principles and procedures of record keeping.

Provided technical support for business class clients. Troubleshoot internet, wireless modems and digital phone service

Built transmissions for all of Caterpillar equipment, ran computerized test stand to test transmissions. Member of Health Safety Team, Operated and Maintained waste water treatment plant for Lelands Transmission Facility.