Dave Allum Email & Phone Number

Basingstoke, GB

Basingstoke, England, United Kingdom

Basingstoke, England, United Kingdom

• Supervising children during the school hours and supervising lunchtime activities
• Provide welfare and first aid as required supporting the appointed first aiders
• Deal with any problems arising from poor behaviour and report such matters to the relevant teacher
• Communication with parents during school events
• Ensure the safety, welfare and good behaviour of pupils and staff

Oxford, England, United Kingdom

• Responsible for responding to calls to attend potential gas escapes
• Working independently, investigating & problem solving any potential gas leaks
• Identify vulnerable customers and offer support where required

Basingstoke, England, United Kingdom

• Working both proactively and reactively prioritising workloads based on each case dealing with housing issues relating to market rent properties
• Taking ownership of enquires to ensure the right outcome is delivered for the customer such as property condition, EPCS, new equipment and lost keys
• Provide an efficient administrative support service to the lettings team working within agreed procedures, including completion and submission of Core Data, uploading of tenancies post sign up, compliance checking and.
• Various admin tasks such as:o Checking all documentation is on system following properties being let o Ensuring contents insurance is updated on system o Checking tenancies are set up correctly

• Provide excellent service, via email or telephone, for all customer orders working collaboratively with account managers to ensure all orders are delivered OTIF
• Management and processing of customer orders
• Manage customer complaints via thorough investigation for route cause analysis and resolution being empathic and resilient throughout the process
• Own and run multiple reports using SAP and Excel

Basingstoke, England, United Kingdom

• Assist in the delivery of effective and efficient services in relation to reablement and NHS services; Managing workflow, answering calls from service users, care worker support
• Respond to routine enquiries, both orally and in writing, on behalf of the department and the organisation
• Rota Management for staff nurses
• Carry out supervisory duties allocating and prioritising work for junior staff and providing information for performance management and development

Basingstoke

Responsible for the smooth operation of the marketing print team and processes.Managing contracts across 3 suppliers ensuring that work is delivered compliantly in a sustainable and efficient way.

Basingtoke/Reading

Responsible for the planning & execution of printed deliverables, managing both internal & external stakeholders & vendors, to ensure that all printed materials are produced & distributed to agreed timescales, quality and budget

Havant/Basingstoke

Delivering insights & behaviours from SSE’s online customer baseQualified user of Google AnalyticsData extraction using Google API scriptSocial Media reportingDashboard creation & reportingCreation of infographics

Havant/Basingstoke

Delivered innovative projects into current business practices, from developing initial ideas and business cases to implementing into the business.

Havant/Basingstoke

Worked within eServices, as a researcher, to deliver sector leading websites for our brands looking at traditional customer engagement, internet customer engagement and social media usage.

Basinsgtoke/Cardiff

Delivered strategic & analytical information for call centre managers to effectivley manage incoming calls into a debt management environment by creating staffing rotas to cover customer and business needs.

Basinsgtoke

Managed top 100 SME debt list for SSE, in order to reduce losses on final accounts.

Basinsgtoke

Dealt with customers in financial difficutlies

Basingstoke/Camberley/Farnham/Guildford

Managed a number of storesManaged staffing, rotas, stock

Basingstoke

Managed portfolio of financial accounts

Prince2 Foundation & Practitoner, Passed

Btec - It Applications & Business Solutions, It Applications, Pass

Nvq Level 2 Business Administration, Business Administration, Management And Operations

Activities and Societies: NVQ Level 2 Business Administration

Gcse, B - C

Activities and Societies: English, Science, Sport Studies, IT & Business, Maths, French, Art & Geography - Grades B - C

Business Studies, Pass

High Impact Health & Safety Course, In House Training

Personal Effectiveness, In House Training

Team Manager Development, In House Training

Assertiveness & Negotiation Skills Course, In House Training

Basic First Aid, In House Training

Basic Fire Safety, In House Training