Dalny Stephanie Ruel, M.A. Email & Phone Number

Silver Spring, Md, Us

Dover Air Force Base, Delaware, United States

• Responsible for scheduling and processing eligible passengers and cargo for air movement• Responsible for loading and unloading passengers, cargo, and baggage moved on military and commercial-contract aircraft• Utilize GATES computer system to provide in transit visibility over passenger and cargo movement operations• Provide information to customers on flight schedules, routes, air movement requirements, baggage limitations, and specifics on local facilities• Perform procedures to check in, process, schedule, transport, and escort passengers to and from aircraft• Review passenger travel authorizations for validity and accuracy• Operate 10k forklift and aircraft loading equipment• Prepare and maintain air movement records and reports• Participate in unit readiness training including passenger processing, aircraft loading/offloading, cargo preparation, and unilateral aircrew training• Inspect airlift activities for compliance and recommend corrective action• Enforce safety, quality control, and security measures

Charlottesville, Virginia, United States

• Trained and mentored servers on company policies and procedures, proper use of POS system, and operating guidelines to ensure excellent customer service and high quality working environment • Provided leadership as shift manager by ensuring all restaurant operations were running efficiently and customer concerns were addressed immediately and appropriately• Exhibited excellent communication and multitasking skills while interacting with guests to provide accurate serving of orders in a fast-paced environment• Developed training materials and performed administrative tasks including closing shift reports and cash reconciliation reports

Charlottesville, Virginia, United States

• Led students on all phases of the enrollment process, from filling out an application to assisting with course selection and registration• Assisted students in choosing a course of study/educational program that reflected their interests and skills• Referred students to support services such as financial aid, career services, and appropriate academic services• Created and reviewed formal advising plans and transcripts with students to fulfill graduation requirements• Provided transfer student planning and advising, including information on guaranteed admissions and articulation agreements

Salem, Virginia

• Led and managed five residence halls consisting of 480+ residents and three Intentional Living Communities• Directly supervised, trained, advised, and evaluated a student staff of 18 Resident Advisors, including planning and facilitating weekly staff meetings and providing support to aid in their personal and professional development• Served on the Professional Staff on-call rotation as the primary responder for 1,500 residents and effectively manage crisis response for entire campus• Utilized StarRez Housing Management Software to assist with occupancy management including running reports, updating keys, and changing housing assignments• Served as a Hearing Officer while using the Maxient Student Conduct Software to adjudicate college policy violations for residential students on various levels including Informal Resolutions, advising Student Conduct Panels, and participating on Administrative Hearing Boards• Completed various administrative tasks including coordination and follow-up of damage billing, work orders, health and safety inspection reports, managing multiple budgets, and compiling building closing reports in a timely and efficient manner• Served as a Title IX Investigator conducting prompt, thorough, and impartial investigations of Sexual Misconduct• Coordinated and executed Student Staff Recruitment, Selection and Training, including implementing the transition from paper applications to a web-based application process

Oxford, Mississippi

• Managed day to day operation of a 700 occupancy high-rise all female, first year student residence hall• Trained and supervised staff of 8 Community Assistants and 8 Desk Assistants• Assisted Central Housing Office with occupancy management through StarRez Housing Management System• Oversaw student judicial hearings and educational sanctioning for community residents, promoting Restorative Justice principles • Scheduled and maintained 24 hour desk operation• Managed payroll and time sheets for 8 Desk Assistants• Advised a Community Council of 10 student leaders• Developed community learning plan and facilitated area programming• Served on the Diversity and Social Justice Committee, Training Committee, Wellness Committee, and Sustainability Committee

Center For Student Success And First Year Experience

• Assisted faculty member with classroom instruction, exams, record keeping, and other tasks as assigned• Facilitated lectures that are designed to help first-year students adjust to the university• Established materials for class lectures such as visual aids and supplementary notes

Office Of Sustainability

• Developed and implemented the first-ever EcoRep Program at the University of Mississippi • Created and facilitated biweekly educational meetings with EcoReps• Compiled STARS data to assess university standing in sustainability initiatives• Developed EcoRep assessment, compiled results, and proposed changes

• Chartered Lambda Pi Eta, National Communications Honor Society, at Florida International University• Planned and facilitated executive board meetings and general-body meetings• Developed semester events and activities for Communication Arts students

Fiu Lakeview South Hall

• Assessed and responded to the needs of 40 residents in the Honors Place Living/Learning Community• Created, planned, and implemented educational, social, and recreational programs for over 400 residents• Served on both the Resident Assistant Sustainability Committee and the Diversity Committee• Counseled residents on personal, academic, and career concerns• Enforced and upheld university policies• Managed various administrative duties including incident reports, maintenance reports, and crisis management

Fiu Nse Office

• Assisted NSE students on campus in getting them acquainted with the university• Planned and facilitated events for NSE students• Co-facilitated NSE Information Sessions• Served as President of NSE Club at FIU

• Facilitated fund-raisers and raised awareness about environmental issues and aquaponics• Completed a service project on Aquaponics in the Bahamas• Facilitated fund-raisers and raised awareness about youth poverty and at-risk youth• Completed the Medici Service Project in Atlanta, Georgia

Miami, Fl

• Increased student body participation and involvement in Campus Life events• Increased awareness of FIU resources for students• Organized, planned, and executed a successful Week of Welcome event entitled "SGA Field Day" where Governing Councils and FIU Athletics increased awareness of involvement opportunities and students got to participate in activities such as rock climbing and Euro bungee-jumping• Oversaw four Coordinators and assisting them in SGA responsibilities and event planning

• Assisted in raising over $60,000 for FIU's annual philanthropy event, Dance Marathon• Motivated over 200 students to keep up their morale throughout the marathon• Taught a line dance to over 200 students for over a period of 25 hours

• Received training on all aspects of the FIU community in order to educate incoming students• Organized educational presentations and team building activities to prepare incoming students for a successful college experience• Facilitated FIU tours, small group conversations on college life, and assisted students throughout their registration process

Miami, Florida

• Taught fifth grade English, Language Arts, Belly dancing, and Physical Education at Breakthrough Miami, a summer academic development program geared toward improving the performance of “high-potential, low income” children

Master'S Degree, Higher Education/Student Personnel

Activities and Societies: Student Housing, EcoRep Program Founder and Co-Advisor, EDHE 105 Co-Instructor, Latin American Student.

Bachelor Of Arts (Ba), Communication Arts, 3.2

Activities and Societies: FIU Resident Assistant, Lambda Pi Eta Communications Honor Society Founder and President, Student Government.

Education record

Activities and Societies: National English Honor Society President, National Honor Society, National Social Studies Honor Society.