Margaux Dal Pos Email & Phone Number

Labège, Fr

Ramonville-Saint-Agne, Occitanie, France

- Pilotage stratégique d’un portefeuille de 2500 entreprises, avec un accent sur l’optimisation des relations clients et l’identification d’opportunités de croissance.- Conseil stratégique auprès d’entreprises sur les dispositifs de formation, l’alternance, les politiques d’emploi et les stratégies RH, garantissant l’alignement avec les objectifs organisationnels.- Déploiement de stratégies de promotion pour l’offre de services et les projets, assurant une visibilité accrue et une adoption optimale par les entreprises clientes.- Présentation et représentation de l’OPCO EP auprès des acteurs territoriaux du champ de l’emploi et de la formation, renforçant les partenariats et collaborations locales.- Réalisation d’analyses micro et macro-économiques des entreprises, avec élaboration et mise en œuvre de plans de développement des compétences adaptés aux besoins spécifiques de chaque secteur.- Conduite d’une veille juridique et sociale approfondie sur 54 branches professionnelles, assurant la conformité et l’anticipation des évolutions législatives et réglementaires.

Ramonville-Saint-Agne, Occitanie, France

- Assurer le suivi et le développement d’un portefeuille de 4000 entreprises (- 5 salariés) par des actions de prospection et de fidélisation des adhérents- Informer et conseiller les entreprises sur les dispositifs de formation - Assurer la promotion de l’offre de services proposés par l’OPCO EP- Représenter l’OPCO EP auprès des acteurs territoriaux du champ de l’emploi et de la formation- Promouvoir l’offre d’alternance et les dispositifs emploi auprès des entreprises adhérentes- Assurer la promotion des projets et des partenariats de l’OPCO- Analyses Micro et Macro des entreprises via un questionnaire

Toulouse, Occitanie, France

Key responsibilities:- Achieved and maintained during COVID 19 the usual annual growth in profit through the management of controllable costs.- Managed contact with our suppliers and analysed purchases in order to reduce food costs and to fit new customer’s behavior during this pandemic.- Development of menus, adds and define product prices.- Fit the franchise expectations with regard to service, food safety, and restaurant cleanliness.

Malte

Key responsibilities:- Recruited as ground level, promoted to Chef de Rang within 1 months of tenure.- Supported and coached the front-of-the-house staff in high end customer service.- Monitored dining area to ensure a Five Star customer experience.- Helped customers with their inquiries and resolved issues promptly.- Consistently checked on customers to ensure satisfaction with food courses and beverages.

Vantaa, Southern Finland, Finland

Key responsibilities:- Responsible for hiring, training, evaluating and managing a team of 15.- Developed and implemented promotion and advertising programs delivering an increase in dinner business (doubled the number of tables per night after 1 month).- Created and coordinated staff rotas.- Implemented new sales concepts and strategies throughout the store.- Planned and worked to budgets, maximized profits, administered payrolls.- Organised stock and equipment, ordered supplies, and oversaw building maintenance, cleanliness and security.

Vantaa, Southern Finland, Finland

Key responsibilities:- Prepared a variety of foods and beverages according to customers' orders or supervisors' instructions, following approved procedures.- Monitored and recorded food temperatures during preparation and storage.- Assisted customers by providing information and resolving any complaints.- Oversaw stock inventory.- Cleaned and sanitised work areas, equipment, and cooking utensils.- Reported equipment failures and low inventories to store managers.- Operated cash register, handled petty cash, and gave correct change.

Menorca, Isla Baleares

Key responsibilities:- Reception for Check-ins to create a first good contact.- Developed and grew a loyal client base via interpersonal and relationship skills.- Organised and sold upsell tours.- Digital content creation for several events and shows.

London, United Kingdom

Key responsibilities:- Managed the bar, including table service, drink/cocktail preparation, inventory management, billing and customer service.- Multi-client interaction throughout entire shift.- Reception of deliveries and organisation of the storage.- Promoted to trainer status for future waitress.

La Rochelle Area, France

Key responsibilities:- Created a welcoming environment and provided excellent customer service including learning about products (new collection and technology).- Answered the phone and helped with queries/complaints, remaining professional at all times.- Ensured prospecting and appointment setting for representatives.- Achieved personal sales targets in line with the company objectives.

Fornells, Menorca

Key responsibilities:- Reception for Check-ins to create a first good contact.- Developed and grew a loyal client base via interpersonal and relationship skills.- Utilized communication and social skills to guide during tours and entertain guests.- Organized and sold tours.- Created several events and videos for shows.

Montrabe, France

Key responsibilities:- Till operation, serving customers and directing them around the shop (golf equipment).- Appointment setting for things such as some golf courses and planning sporting events.- Giving expert advice on product selection to customers.- Arranging window displays (and special promotions).- General cleaning and maintenance of the shop.- Managed the bar and the restaurant, including table service, drink preparation, billing.

Toulouse Area, France

Key responsibilities:- Appointment based and door-to-door sales.- Answered phones and effectively communicated business principles to interested prospectors.- Inform about and sell new contract for energy (gaz and electricity).- Negotiation about the pricing.

Blagnac, France

Key responsibilities:- Gave customers the correct advice, and after understanding their needs, up-sold services andturned objections into sales opportunities.- Cold-called customers to up-sell services.- Worked to ensure all individual and team targets were met.

Ramonville Saint Agnes, France

Blagnac, France

Toulouse Area, France

Eindhoven Area, Netherlands

Bachelor, Developpement Commercial Et Marketing, Mention Bien - Major De La Promotion

Bachelor'S Degree, International Marketing

Higher National Diploma, International Business