Dalton Skipper Email and Phone Number

IT SUPPORT SPECIALIST| SOUTEAST HEALTH MEDICAL CENTER | 2020• Provided technical support to clinical end users.• Install and configure a variety of end-user IT devices (desktop, laptops, tablets, etc.) for use throughout the hospital and multiple clinics.• Deployed software to workstations using manual processes and automated tools.• Maintained accurate inventory of hospital IT assets and equipment.• Assisted With troubleshooting and repairing of various problems related to end-user systems, including hardware and software issues.• Escalated problems and reported anomalies to senior staff in a timely manner.• Assisted with Epic software migration.• Account management through Active Directory.• Accurately submitting users IT issues into Solar Winds from Help Desk.