--Employee of the month March 2019--Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.--Answered phones and took phone orders for customer pick up or delivery.--Greeted all guests with a smile and friendly greeting.--Took orders, made drinks, and cleaned tables after the guests' departures.--Checked completed meals against individual orders to verify accuracy and correct problems. --Worked as expeditor on busy nights to… Show more --Employee of the month March 2019--Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.--Answered phones and took phone orders for customer pick up or delivery.--Greeted all guests with a smile and friendly greeting.--Took orders, made drinks, and cleaned tables after the guests' departures.--Checked completed meals against individual orders to verify accuracy and correct problems. --Worked as expeditor on busy nights to ensure correct food items were going out to every single customer in the restaurant. Show less

--Kept updated files with a current listing of customer business operations, sales histories and key personnel.--Moved heavy boxes, containers and pallets with the use of hand trucks and forklifts. --Consulted with customers to understand their desires and suggest the best products to meet their needs.--Processed orders of a wide variety of products, ranging from sales prices of $40-$5,000

--Prepared accurate price quotes and coordinated contracts to complete sales--Extensively reviewed contract terms with customers to ensure their understanding --Persuasively negotiated terms with customers to meet profit targets--Consulted with customers to understand their desires and suggest the best products to meet their needs

Responsible for recruitment, business development, HR management, financial analysis, customer service, marketing, and sales and management training for 7 branch managers; $392,000 business revenue.-- Interviewed and recruited a team of 14 people from an applicant pool of over 1,200 students-- Conducted over 250 interviews with interview group sizes ranging from 1-4 people-- Trained and managed branch managers in marketing and direct sales-- Trained and managed branch… Show more Responsible for recruitment, business development, HR management, financial analysis, customer service, marketing, and sales and management training for 7 branch managers; $392,000 business revenue.-- Interviewed and recruited a team of 14 people from an applicant pool of over 1,200 students-- Conducted over 250 interviews with interview group sizes ranging from 1-4 people-- Trained and managed branch managers in marketing and direct sales-- Trained and managed branch managers in the hiring and training of over 30 employees -- Trained and managed branch managers & labor men in the project management of over 100 jobs-- Maintained a 97% customer satisfaction rate Show less

-- Developed and implemented a marketing strategy yielding over 120 exterior painting leads-- Estimated painting projections and presented proposals yielding 17 clients-- Hired, trained, and managed 2 crews (5 employees) and was responsible for production management, customer relations, and quality control of 17 projects-- Achieved revenues exceeding $58,000 with a 22% profit margin -- Maintained 100% customer satisfaction rating

-- Responsible for customer relations and troubleshooting of Skyward software-- Answered phone calls and emails to help Skyward customers with any sort of issues they may be having while navigating the program