Dalton Bergeron work email
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🚀 Futurist | AI Enthusiast | Marketing Coordinator at AeromistBlending a decade of customer service and technical support expertise into my role as a Marketing Coordinator at AeroMist, I drive innovative strategies that harness AI to transform user experiences. My career began at 14, equipping me with exceptional adaptability and a visionary outlook in tech-driven environments.🔍 Focus: Revolutionizing brand interactions with cutting-edge technology and forward-thinking marketing practices. I’m always ready to exchange ideas about AI, future trends, and marketing innovations.🌐 Let's connect to explore and shape the future together!
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Inside Sales RepresentativeCertex UsaPhoenix, Az, Us
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Marketing CoordinatorAeromist Mar 2024 - PresentPhoenix, Arizona, United States• Partnering with Director of Marketing on marketing strategy and search engine optimization. • Responsible for assisting in designing residential and commercial customer experience and dealer engagement. • Assisting in development of customer and team member facing AI-driven experiences. • Helping analyze marketing results and budget review with Director of Marketing. -
Technical SupportInsight Global Oct 2023 - Mar 2024Scottsdale, Arizona, United States• Supported client company as remote customer technical support.• Responsible for taking incoming calls and web-generated cases for over 100 usersmonthly.• Successfully multitasked incoming customer requests and ensuring compliancetraining has been fulfilled and new users were aware of standard operating procedures.• Ensured state and federal guidelines of confidential customer privacy were followedand integral internal security measures were upheld. -
Technical ExpertApple Jan 2022 - Mar 2024Scottsdale, Arizona, United States• Strategizing with C-level executive customers to assist in onboarding and technologicalimplementation.• Leading teams in implementing new protocols to enhance customer experience.• Responsible for taking customer troubleshooting appointments and performing devicerepair on a diverse selection of product categories.• Certified in iPhone repair as well as iPad, Apple Watch, AirPods, HomePod, Apple TV,Mac, and Apple Vision Pro troubleshooting. -
Business LeadApple Feb 2023 - Aug 2023Scottsdale, Arizona, United States• Strategized with C-level executive customers to assist in onboarding and technologicalimplementation.• Managed business-oriented side of retail stores. Directly supervised 5 different retail stores across Arizona and New Mexico region, overseeing over 15 business team members.• Lead new content presentations and inspired teams to host effective competition, resulting in 200% increase in market-wide business introduction quality and quantity. • Assisted in overflow business calls, engaging in meaningful discussions with business owners and acting organizational directors.
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Technical SpecialistApple Aug 2021 - Jan 2022Scottsdale, Arizona, United States• Strategizing with C-level executive customers to assist in onboarding and technologicalimplementation.• Leading teams in implementing new protocols to enhance customer experience.• Responsible for taking customer troubleshooting appointments and acting as store host, guiding customer experience.• Certified in iPhone, iPad, Apple Watch, AirPods, HomePod, Apple TV, and Mac troubleshooting.
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It Support SpecialistOmniengine Apr 2020 - Aug 2021Phoenix, Arizona, United States• Solely managed organization’s IT infrastructure, including workstations, servers, andother hardware. Also established the company’s first inventory asset matrix.• Orchestrated company-wide pivot to remote work and desktop-to-laptop refresh.Organized seamless equipment distribution plan, reducing time away from sales.• Helped create IVR systems and agent-caller cadences, eliminating redundancies. -
Account ExecutiveOmniengine Sep 2019 - Apr 2020Phoenix, Arizona, United States• Managed book of business of 200+ potential clients and current accounts for customercompany’s development outreach campaign.• Consistently achieved positively trending results month-over-month while assisting newhires with training and development.• Assisted in strategizing construction of company’s first pivot into search engineoptimization campaign while continuing to achieve personal sales goals.• Assisted in establishment of over 5 new campaigns, including creating customer callingcadences and email marketing strategies.
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Verizon ExpertBest Buy Oct 2018 - Oct 2019Phoenix, Arizona, United States• Consistent contributor to positive results in the Mobile Department while assisting teamwith personal sales goals.• Assisted leadership with supervisory responsibilities and store-wide customerexperience.• Solely responsible for all-store knowledge of Verizon services, promotions, and salesmetrics, including trending results, month-over-month improvement, and trainings.• Collaborated with other department leaders on sales strategy regarding introduction tomobile services and customer experience. -
Consultation AgentBest Buy Mar 2016 - Oct 2018Phoenix, Arizona, United States• Responsible for general troubleshooting and setup assistance of customer devices.• Effectively communicated new procedures and standard operating procedures with the team.• Worked closely with other leaders in strategizing service support strategy with various departments in retail space.• Informed customers of wide variety of in-store and online services to build loyalty of brand.
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Customer Service SpecialistWinn-Dixie Jun 2012 - Mar 2016Destrehan, Louisiana, United States• Supported customer checkout experience while maintaining excellent customer experience.• Guided new team members by mentoring best practices and enforcing store policies.• Assisted as needed in other store departments, such as general stock, Produce, and Frozen Foods/Dairy.• Worked with leadership to ensure positive in-store team member experience and work-life balances.
Dalton Bergeron Skills
Frequently Asked Questions about Dalton Bergeron
What company does Dalton Bergeron work for?
Dalton Bergeron works for Certex Usa
What is Dalton Bergeron's role at the current company?
Dalton Bergeron's current role is Inside Sales Representative.
What is Dalton Bergeron's email address?
Dalton Bergeron's email address is db****@****ple.com
What schools did Dalton Bergeron attend?
Dalton Bergeron attended Coursera, Destrehan High School.
What skills is Dalton Bergeron known for?
Dalton Bergeron has skills like Customer Service, Project Management, Networking, Microsoft Office, Social Media, Marketing, Sales, Writing, Music Composition, Retail, Account Management, Windows.
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