Dalton Bowman Email and Phone Number
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Dalton Bowman is a Senior Manager, Regional Operations and Marketing at Compass. He possess expertise in apparel, jewelry, sales management, management, sales and 32 more skills.
Compass
View- Website:
- compass.com
- Employees:
- 31453
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Senior Manager, Regional Operations And MarketingCompassHouston, Tx, Us
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Senior Manager, Regional Operations & MarketingCompass Mar 2024 - Present-Spearhead cross-functional operations initiatives aligned with company OKRs to enhance customer satisfaction, drive business success, and foster technology adoption.-Directly manage Compass’s employees in the Houston Market, overseeing the Houston Agent Experience and Marketing teams.-Work closely with both regional and corporate leadership to drive key strategic decisions and ensure successful implementation of business-critical initiatives.-Continuously measure and improve operational metrics and KPIs, focusing on results and targets.-Lead initiatives to improve agent experience by evaluating the effectiveness of current practices and utilizing data-driven insights.-Ensure prompt and thorough resolution of incoming agent requests with a strong focus on customer service.-Manage operational budget, identify cost savings, and optimize the customer support model to scale effectively.-Collaborate with cross-functional teams (Sales, Workplace, Growth, Product, Real Estate) to enhance overall customer experience.
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Regional Manager, Agent Experience (Customer Success)Compass Jan 2021 - Apr 2024-Lead and develop team of Agent Experience Managers, Agent Experience Coordinators, and Floating Assistants as the focal point for driving agent satisfaction and efficiency-Evaluate key areas of responsibility and identify/implement operational improvements-Plan and execute strategic plans to educate, engage, and retain agents-Spearhead initiatives to improve the experiences of agents-Advise senior leadership on agent and organizational needs-Partner with Product, Marketing, and Management teams to drive innovation and launch new services/tools
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Regional Manager, AdmissionsAveda Arts & Sciences Institutes Sep 2019 - Jan 2021-Working closely with Regional Operations Director to oversee admissions teams across 7 locations (Houston, Dallas, San Antonio, Austin, Minneapolis, NYC, Arlington)-Co-led company-wide admissions/financial aid/sales training -
Admissions ManagerAveda Arts & Sciences Institutes Aug 2018 - Sep 2019Houston, Texas Area-Responsible for pursuing, touring, and enrolling Aveda Institute Students.-Carry out information tours and interviews with potential students.-Ensure students are qualified through Admissions criteria.-Maintain accurate spreadsheets of upcoming class starts and report on a weekly basis to project class start size.-Partner with Financial Aid for students in the application process.-Complete, file, and maintain all necessary documentation in the student's file.-Work with students to overcome obstacles before enrollment.-Send out acceptance/denial letters.-Plan and execute campus events, outside recruitment programs, and mixers.
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General ManagerTed Baker Jun 2017 - Sep 2018-Worked extensively on developing operational aspect of the business including stock management, financial audits, and operational trainings with the team.-Assisted with recruiting, interviewing, hiring, and training entire new store staff as well as additional team members as the store grew.-Named Most Important Person in the region-Consistently maintained strong sales and met and exceeded all KPIs-Worked on continuous development of entire team including sales members and fellow managers-Acting Visual Manager responsible for all Commercial Reporting as well as constant communication with regional VM -
Service LeadBurberry Nov 2016 - Feb 2017Houston, Texas Area-Supervised entire sales team as Manager on Duty during openings/closing and peak business times-Consistently maintained high sales performance and constantly exceeded KPI expectations-Led many training and development sessions with sales team and management-Maintained responsibilities as Men's Department Specialist prior to promotion -
Men'S Department SpecialistBurberry Oct 2015 - Nov 2016-Managed a 30% increase in Menswear volume, exceeding established budget goals. -In charge of building, maintaining ,and recording successes of Men’s Department and Tailoring. -Liaison between national tailoring manager and store staff. -Partner with Back of House to ensure consistent product requests and deliveries. -Execute Men’s Department floor sets and partner with Visual Manager to make business-driven decisions. -In charge of learning and development of associates, both in store and stores across the region, in regards to menswear and tailoring. -Provide trainings for different stores in region. Attend workshops with other specialists for personal development. -Track weekly, monthly, and yearly sales and associate’s personal successes and opportunities.-Conduct sales floor walkthroughs with in store team and corporate visitors.
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Team Leader, OperationsTopshop Topman Feb 2015 - Oct 2015-In charge of interviewing, hiring and training new and existing staff.-Participated in the interviewing, hiring, and training of an entire new store staff (100+). -In charge of opening/closing the store and ensuring accurate time keeping and management of payroll. -Operations Team Leader in charge of dealing with all associate development and discipline. Manager on Duty responsibilities. -Deliver recognitions, opportunities, reviews, and development plans to associates.
Dalton Bowman Skills
Dalton Bowman Education Details
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Bachelor Of Arts - Ba -
Associate Of Arts (A.A.)
Frequently Asked Questions about Dalton Bowman
What company does Dalton Bowman work for?
Dalton Bowman works for Compass
What is Dalton Bowman's role at the current company?
Dalton Bowman's current role is Senior Manager, Regional Operations and Marketing.
What is Dalton Bowman's email address?
Dalton Bowman's email address is da****@****ers.com
What is Dalton Bowman's direct phone number?
Dalton Bowman's direct phone number is +183288*****
What schools did Dalton Bowman attend?
Dalton Bowman attended Belhaven University, Lone Star College.
What are some of Dalton Bowman's interests?
Dalton Bowman has interest in Writing, Fashion, Civil Rights And Social Action, Education, Shoes, Literature, Apparel, Science And Technology, Clienteling, Customer Service.
What skills is Dalton Bowman known for?
Dalton Bowman has skills like Apparel, Jewelry, Sales Management, Management, Sales, Fashion, Visual Merchandising, Styling, Merchandising, Trend, Clienteling, Shoes.
Who are Dalton Bowman's colleagues?
Dalton Bowman's colleagues are Frances Jacobs, Kaitlyn Liao, Darina Juykova, Luanne Marshall, Marissa Mcmillon, Alexis Gallardo, Nicholas Reich.
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