• Maintaining system security compliance through regular inventory, manage installation of security software, and distribution of first and third-party patches. • Managing applications and endpoints hardware lifecycle through KACE. • Managing hybrid Azure Active Directory Environment. • Leading project to implement Microsoft Endpoint Manager, the unified endpoint management system that includes Intune and Windows Autopilot. • Redesigning and optimizing Group Policy. • Developed Power BI reports for leadership to analyze endpoints lifecycle, security compliance, and applications. • Implementing PowerShell to automate synchronization of Active Directory with KACE using its API. • Developing PowerShell module to automate and manage tasks from KACE on all endpoints.

• Develop and maintain endpoint strategies, operations, procedures, and policies.• Lead initiative in securing endpoints with least-privilege practices and auditing escalation activity while providing users the ability to request access to applications they need.• Rebuilt enterprise Mobile Device Management platform, providing per-app VPN access to network resources, maintaining FBI CJIS compliance securing Public Safety data, and integrating internal Active Directory and Certification Authority.• Justified the expansion of the virtual environment and overhauled the end user environment for better stability, management, and user experience.• Implemented self-service portal for user control of their Active Directory accounts with a custom integration into an IBM AS/400 I developed, centralizing password management, enabling users to unlock or reset their accounts, and provide user identity verification for helpdesk staff.Managed systems:• KACE System Management Appliance• KACE System Deployment Appliance• KACE Desktop Authority• KACE Privilege Manager• OneIdentity Password Manager• VMware Workspace ONE UEM• VMware Workspace ONE Access• Teradici Management Console• Dell Wyse Management Suite• Dell Encryption• VMware Horizon VDINetwork Administration:• Microsoft o Active directory o Exchange o Certification Authority o DNS o DHCP o Group Policy o Print Server• Paessler PRTG• Brocade VDX and ICX switches • VMware production environment• NetMotion Mobility• Symantec Endpoint Protection• VMware CarbonBlack• Barracuda Email Security Gateway• Symantec/Veritas Enterprise Vault• Fortinet FortiGate firewalls and FortiAnalyzerAdditional experience:• IBM AS/400• Central Square Naviline• OSSI Public Safety suite (CAD, RMS, MCT)• Microsoft Office 2003-2019 and 365• Citrix ShareFile• SolarWinds DameWare• Android• PowerShell, Batch, AutoIT, HTML• Adobe Acrobat, Photoshop and Lightroom• TechSmith SnagIt

• Pioneer companywide standard system imaging and centralized endpoint management. • Responsible for researching, implementing, and migrating helpdesk system. • Manage and secure physical, mobile, and virtual endpoints for Finance, Legal, Police, Fire, Utility, and other departments.

• Lead projects on assembling and maintaining wind generator assemblies. • Build electric generators and solar panel kits. • Maintain catalog of inventory, current order requests, and repairs.