Dalton Divakaran Email & Phone Number

Dallas, Texas, US

Dallas, Texas, US

A non-profit organization that fights human injustices and empowers vulnerable women and children through education and vocational training.

Minneapolis, MN, US

Richardson, Texas, US

San Francisco, California, US

Chicago, IL, US

• Led implementation of preauthorization decision-making tools that reduced legal liability and saved clinicians’ time by 10X
• Identified gaps in clinical operation workflows and recommended changes to services utilized by 4M clients resulting in improved customer satisfaction, increased customer retention and 20% increase in new membership
• Collaborated with internal stakeholders, senior management, and project team to build strategic solutions that transformed behavioral health clinical operations resulting in faster case resolution and increased case.
• Performed benchmarking analysis and uncovered $8M of cost savings by streamlining preauthorization processes
• Enriched processes for quality and performance measurement by developing

Plano, TX, US

• Developed clinical protocols and disease management programs by partnering with IT, developers, clinicians, and quality analysts, and served as industry subject matter expert to product development, sales.
• Designed content management system for clinical content that reduced configuration time by 20x and saved $1.2M in revenue
• Built strategic partnerships with external vendors and clients; increased client retention and sales by more than $20M
• Presented sales support demos to existing and new customers converting to $4M in additional sales
• Recognized for continuously improving reliability and validity of clinical content and data to achieve outstanding performance on nationally standardized metrics for health plans

Plano, TX, US

• Identified and evaluated new revenue opportunities for clinical product offerings worth $58M across current customers
• Led development of clinical health promotion products utilized by health plans resulting in better market offerings and additional $3Million in sales
• Served as a member of the clinical advisory committee for clinical protocols responsible for product certifications and roadmap

Hartford, CT, US

• Established and managed clinical and quality infrastructure allowing project advancement and maintenance of existing initiatives. Administered process improvement and oversaw data management. Recognized for.
• Served as consultant in generation of content management platform to support claims data in maximized efficiency capacity.
• Enriched processes for quality and performance measurement by developing and implementing new methodology and practice models that enhanced patient care, reduced risk, and decreased costs.

Co-ordinated Music Band ActivitiesRecruited MusiciansPerformed at Various StagesTrained and counseled Members

Richardson, Texas, US

Check out and check in books, journals, reserve books and other library materials;Process holds, recalls, renewals and other patron requests.;Sort books for shelving.;Answer basic informational, directional and library policy questions, help patrons locate materials in the stacks, provide basic copy machine assistance.;Assist with document delivery.

• Uphold high standards of nursing care for a diverse population of patients ranging from new born to geriatric in a variety of settings including intensive care units.
• Performed total patient assessments.
• Educated patient and families on disease processes, medical- surgical procedures and other therapeutic regimen.
• Provided care in accordance with universal precautions with an emphasis on surgical/ traumatic care and debriding, intake and output, and ostomies.
• Administered medicines and operated various machines.
• Worked effectively with an interdisciplinary team, and performed accurate charting and legal procedures.

Master Of Science, Health Care Management

Executive Education, Business Analytics

Diploma, Six Sigma

Bachelor Of Science (B.S.), Nursing Science

High School