Dalton Poppino, Mba Email and Phone Number

The Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center. Familiar with equipment utilized in critical environments, have a focus on operational excellence, and enjoy managing a team.Lead the execution of both the tactical and strategic direction of a critical operations team to safely and effectively operate, maintain, and modernize physical infrastructure.Manage a team of Critical Facility Engineers through hiring, mentoring, coaching and intentional performance management to maintain a safe and effective operations environment.Direct a team of third-party Critical Facility Technicians to perform routine maintenance and operations.Review and serve as the final approval authority for procedures based on internal standards.Conduct post-incident and RCA reviews. Incorporate lessons learned into the day-to-day operations of the campus. Communicate significant lessons learned to relevant internal and external teams.Collaborate with peer critical operations managers to ensure consistency in the strategy and approach to delivery of critical operations.Maintain strong partnerships with technical and support teams, along with cross-functional partners responsible for server hardware and network capacity to achieve maximum uptime.Support the EHS program as well as technical training programs to ensure adherence to Meta Safety Policies and Procedures.Routinely inspect buildings, grounds, and critical equipment and provide observation and assessment of operations in the data center.Collaborate and review risk mitigation efforts across the campus and resolve or escalate any concerns with conflicting redundancy impacts.Responsible for compliance with work management processes and workflows, including the accuracy of work orders in the CMMS.Develop and maintain a comprehensive incident response program of emergency operating procedures for the Critical Operations Team.