Dalton Baughn Email & Phone Number

Boston, Massachusetts, United States

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina, United States

Richmond, Virginia, United States

Manage all aspects of a robust guest engagement department. Directly supervise team of 10+ engagement associates to ensure a welcoming and enjoyable experience for all guests. Manage ticketing and point of sale systems for seamless transactions. Report daily, weekly, and monthly visitation and engagement numbers to Executive director and Board of Directors.

Orange, Virginia

Oversee all aspects of new and returning guests to James Madison’s Montpelier including, tickets sales, guest shop, membership sales, membership retention and fundraising efforts. Directly supervises staff, manages Altru database to ensure all information is up to date, develop weekly and monthly reports for Executive Director and Board of Directors.

Washington DC

While on duty provide information to guests while going on tours of the museum and gardens. Maintain tickets sales, guest shop and membership sales, including uploading accurate information for orders in Tessitura database.

Fredericksburg, VA

Manage all aspects of event rentals and membership services under the supervision of the Development Officer. Delivered both physical and e-mail newsletters to membership base of 250. Coordinated membership events to increase donations and retention. Maintained event rental spaces and engaged in the community for 2 rental spaces.

Fredericksburg, VA

Assist in adding/updating memberships in PastPerfect databaseAssist in planning/execution of special eventsCoordinate rental events Compile admission reportsGeneral museum operations

Fredericksburg, VA

Supervised volunteers at the museum to ensure a satisfied guest experience. Reviewed guest satisfaction surveys and provided feedback to the senior leadership team. Sold memberships to develop a donor base for the museum.

Washington D.C. Metro Area

-Researched possible images for new exhibition.-Documented end of show reports for previous exhibits.-Assembled exhibit materials for venues on the exhibit's tour.

Washington, DC

-Answered visitor questions.-Assisted in facilitating film program.-Perform crowd control inside and outside of the building.-Gave museum orientation to registered groups.-Facilitated Virtual Reality experience for visitors.

Fredericksburg VA

-Assist in managing admission reports-Assist in recruiting/training volunteers-Assist in creating gallery guides

Fredericksburg VA

-Provide information for new students-Help new students get acquainted to university life-Answer parent and student questions-Provided programs for new students-Assisted students in getting involved on campus

Fredericksburg VA

-Reshelved and wrote condition reports for objects-Assisted in putting objects on display-Edited labels

Master Of Science - Ms, Nonprofit Development

Bachelor’S Degree, Classical And Ancient Studies, Alumni

Activities and Societies: Alpha Mu Sigma- Vice President of Internal Affairs 2017-2018 Alpha Mu Sigma- Vice President of Chapter History.