• Develop social media strategies and draft social copy for 25 clients• Monitor day-to-day marketing efforts on 100+ social accounts• Report on post performance and ensure alignment with established KPIs• Audit social media brands, create graphics, and manage client accounts• Analyze current trends and concept campaigns for various social platforms • Manage the social team's collaboration efforts with design & content teams

• Handled daily public relations matters regarding drivers and sponsors• Wrote pre- and post-race reports for local and regional media• Updated all GMS social media account platforms• Supported the administrative staff at each race• Traveled to ARCA and Gander RV & Outdoor Truck Series events promptly and professionally

• Provided optimal service with a positive attitude, always putting the customer first• Balanced multiple tasks with ease at one of the busier restaurants in the greater Charlotte area• Continually ensured that my team/coworkers were assisted when needed

• Versed in all Mobile Ticketing Operations platforms• Provided impeccable customer service to all fans• Troubleshot connectivity issues• Resolved errors within multiple apps• Aided in finding the right Panthers personnel when faced with more difficult ticketing occurencess

• Responsible for set-up and breakdown of all events at Baker Sports Complex• Maintained season-ticket client information• Provided daily assistance to the marketing, athletic-training and ticketing programs

• Coordinated ticketing services at will call on game-days• Resolved any logistical issues that arose during games• Supported all athletic programs when needed including camera and scoreboard operation

• Assisted the VP of Marketing with advertising, sponsorship and marketing efforts for events at BB&T Ballpark• Produced performance reports for the Charlotte Knights’ largest corporate partners• Accommodated and organized sponsorship appearances at BB&T Ballpark• Participated in in-game promotions assigned by the Promotions Manager• Communicated with clients on a daily basis with the intent to execute sponsorship proposals • Became familiarized with programs like Zenreach, Quantcast, Bronto, and Trackman

• Assisted the Director of Operations with scheduling, communication and organization• Assembled travel itineraries, contracts and other important travel documents for the season• Responsible for reviewing Academic Records of Athletes while maintaining confidentiality • Familiarized with both Hittrax and Trackman software systems• Coordinated pre- and postgame meals for the spring schedule

• Performed tasks given by coaches, players and staff• Supported current and past players on individual skill improvement opportunities• Executed travel plans and adapted to changing itineraries• Supervised three other managers for on- and off-the-field activities • Managed the Baseball Student Manager Twitter Page with over 750 followers