• Develops and executes an annual giving solicitation plan for the year that includes fundraisingstrategies aimed at donors and prospects (members, employees, retirees, volunteers,corporations/foundations, community friends) with the capacity to make leadership-level gifts. • Articulates the case for support with effectiveness; communicate the priorities, goals and mission ofthe Association.• Cultivates, solicits, and stewards donors and prospects through targeted appeals and campaigns,individual meetings and written appeals.• Manages a portfolio of personal and corporate annual giving prospects and help qualify prospectivemajor donors.• Plan and oversee annual giving, donor and volunteer engagement activities and stewardshipevents/activities.• Devises appropriate next steps for leadership annual giving prospects which may include personallysoliciting gifts, recommending further engagement through other programs, and/or recommendinga colleague to cultivate the relationship.• Oversees events and maximizes event revenue. • Develops a calendar and marketing plan for donor acquisition and renewal for the calendar year.• Participates in developing supporting communication strategies for internal and external audiences.• Edits content for website and social media around annual giving activities.• Recruits and trains volunteers as needed to cultivate, solicit and steward annual giving contributions.• Works to identify and segment data for appeals and special projects. Analyzes data and makesappropriate adjustments to activities and programs to ensure strong results. Monitors and reports ontrends in annual giving donor activity, focusing on donor retention and building annual givingprospect bases. Generate reports needed for Presidential and Board updates.

• Front-line fundraiser on a team tasked with raising over $7M in annual revenue.• Managed a portfolio of over 250 donors (major donors, annual fund and event sponsors).• Solicited and secured major gifts, event sponsorship, and both annual and capital fund contributions with proven results of growth.• Assisted with campaign strategy and ideation. • Led two major fundraising events: Golfing for Good ($210k+ revenue annually) and Corporate Cup ($185k+ revenue annually; the oldest and one of the largest road races in the Greater Charlotte area). Co-led All In For The Y Fundraising Gala ($390k+ in revenue in 2020, its inaugural year)• Led multiple volunteer committees (advancement and event-specific).• Utilized queries and reports to analyze data for campaign progress/projections, trends in giving, productivity of giving appeals and more.• Tracked moves management and donor contact in Raiser's Edge NXT.• Assisted with gift processing, tracking, reporting and donor recognition when necessary.

• Led, managed and evaluated configuration of campaigns within Raiser’s Edge database to meet business objectives. • Audited Raiser's Edge's 100,000+ records to ensure data integrity and accurate reporting/analytics.• Optimized the organization’s use of Raiser’s Edge NXT by working in partnership with association leads and stakeholders. Responsible for identifying issues, researching solutions and leading staff through process changes.• Trained and educated staff on the use of Raiser’s Edge through trainings and consultations.• Responsible for creating and implementing a policies and procedures training manual with the Advancement Services team.• Collaborated with other association business departments to ensure effective communication among stakeholders and to synchronize processes for multiple CRMs.• Built Raiser’s Edge queries and reports in support of branch and association work.• Utilized queries and reports to analyze data for campaign progress/projections, trends in giving, productivity of giving appeals and more. • Created and implemented association's moves management process in Raiser's Edge NXT.• Oversaw the partnership/implementation of the Double the Donation platform on association's online giving pages. • Responsible for sending weekly campaign reports for board members, leadership staff and peers. • Supervised a full-time Financial Development Administrator and provides additional leadership to Advancement Services team.• Managed portfolio of donors with success in cultivating, soliciting and stewarding major gifts and event sponsorships.• Led the Dowd YMCA Christian Experience Committee, a committee made up of staff, board members and volunteers focused on implementing the YMCA's Christian mission.• Co-led three volunteer event committees - the Corporate Cup 5k and Half Marathon, Golfing for Good Tournament and A Night Out for Johnston Gala. Demonstrated success and revenue growth annually in each event.

• Shared responsibility with Financial Development Director at each branch with a combined community fundraising goal of over $1.7 million dollars in contributed income (including events) in 2018 and 2019.• Managed portfolio of donors at nine branches with success in cultivating, soliciting and stewarding major gifts and event sponsorships.• Led campaign collections efforts throughout region with a minimum branch fulfillment rate of 96% in 2018 (industry average of 93%).• Assisted with campaign planning, implementation and communication throughout region.• Synchronized campaign processes, reporting of results and best practices throughout region.• Trained and educated staff on the use of Raiser’s Edge through trainings and consultations.• Created queries and reports to analyze data for campaign progress/projections, trends in giving, productivity of giving appeals and more.• Served as resource for the entire association development team regarding development operations, reporting, processes and best practices. • Responsible for donor analysis, gift tracking and processing, reporting and prospect management for nine branches and over 3,000 donors.• Implemented an annual donor stewardship plan, including thank you notes, birthday touch points and more.• Demonstrated proficiency in administration through scheduling and leading meetings, producing necessary reports and providing research.• Served on leadership teams of three signature fundraising events: Corporate Cup 5k and Half Marathon (raised over $200,000 annually), Golfing for Good (raised over $110,000 annually) and A Night Out for Johnston (raised over $100,000 annually). • Co-led volunteer sponsorship committee for both Corporate Cup and Golfing for Good. • Led the Dowd YMCA Christian Experience Committee, a committee made up of staff, board members and volunteers focused on implementing the YMCA's Christian mission. • Served as a YUSA peer reviewer for grants.

• Shared responsibility with Financial Development Director at each branch with a combined community fundraising goal of over $1.1 million dollars in contributed income (including events) in 2017 and 2018.• Managed portfolio of donors at five branches with success in cultivating, soliciting and stewarding major gifts and event sponsorships.• Showed strength in annually upgrading and retaining gifts. • Led campaign collections efforts throughout community with a minimum branch fulfillment rate of 96% in 2017 and 2018 (industry average of 93%).• Assisted with campaign planning, implementation and communication throughout community.• Synchronized campaign processes, reporting of results and best practices throughout community.• Served as resource for the entire association development team regarding development operations, reporting, processes and best practices. • Responsible for donor analysis, gift tracking and processing, reporting and prospect management for five branches and over 1,500 donors.• Implemented an annual donor stewardship plan, including thank you notes, birthday touch points and more.• Served on leadership teams of three signature fundraising events: Corporate Cup 5k and Half Marathon (raised over $200,000 annually), Golfing for Good (raised over $110,000 annually) and A Night Out for Johnston (raised over $100,000 annually). • Led auction item solicitation for A Night Out for Johnston, resulting in $22,692 worth of revenue at the event (over $5,000 more than the auction in the prior year).• Co-led volunteer sponsorship committee for both Corporate Cup and Golfing for Good. • Demonstrated proficiency in administration through scheduling and leading meetings, producing necessary reports and providing research.• Led the Dowd YMCA Christian Experience Committee, a committee made up of staff, board members and volunteers focused on implementing the YMCA's Christian mission. • Served as a YUSA peer reviewer for grants.

• Fostered member loyalty through relationships, tours, membership sales and education of the YMCA’s mission.• Processed membership sales, freezes and cancellations in Personify (Membership CRM) with accuracy.• Assisted with membership cancellation recovery through connecting prospective members with fitness staff that could assist in their fitness goals.• Served as a peer trainer and resource for Personify.• Oversaw 2015 Angel Tree and encouraged members and staff to participate in the annual gift drive.• Completed administrative tasks such as managing front desk inventory and processing paperwork.• Served as data entry person for 2015 Staff Giving Campaign.

• Premium Seat Sales team supervisor at three different Charlotte area Live Nation venues: PNC Music Pavilion, Uptown Amphitheater, and the Fillmore.• Oversaw VIP team on show days (between five and twenty people depending on show), consisting of delegating station assignments and addressing general issues that arose during the show.• Obtained valuable knowledge on managing a team of individuals.• Boosted sales revenue through night-of-show upgrade sales.

• Worked for the Premium Seat Sales team at two Charlotte area Live Nation venues: Verizon Wireless Amphitheater and the Time Warner Cable Uptown Amphitheater.• Responsible for escorting box suite clientele to their seats and ensuring their comfort and enjoyment throughout the concert.• Assisted with processing entry into the venue for the VIP Clientele.• Helped facilitate the VIP parking area closest to the venue.• Obtained knowledge on efficient concourse management, communication, problem solving, and customer service in a fast-paced, high energy environment.• Helped promote and facilitate night-of-concert upgrade sells when available.