• Management and implementation of La Cuisine’s website affiliation programs increasing sales by 35% Dec-Feb. • Implementation of advertising campaigns through PPC & SEO.• Lead monthly presentation of new products rentability analysis for Amazon (FBA & FBM), eBay, and Shopify.• Lead forecast review & confirmation purchase orders with vendors, to ensure accurate pricing.• CRM Management to ensure customer satisfaction with live chat, email, social media, and voice calls.• Generate & analyze monthly sales reports and feedback reports compared to previous years. • Manage VIP customers & challenge customers’ orders to ensure 100% satisfaction.• Manage Amazon & eBay accounts with monthly sales of +500k.• Manage additional sales opportunities by recruiting new customers, +$50k in Dec 2022• Manage a team of 5 people located in different regions (Mexico, Venezuela, Spain)

The crisis in Venezuela has worsen drastically during the pandemic of Covid-19 where the government does not provide the basic needs to the citizens such as: medicine, baby food, personal care products, and clothing. Also, the post-pandemic crisis has created a financial inflation over 9,000 percent. I was looking for a solution to decrease the pain of the Venezuelan people to have alternatives to solve the problem of product scarcity and with several months of planning, I feel proud to be a co-founder of a new start-up called Four Mark, joining forces with local leaders, Four Mark is a fully online experience e-commerce solution for the locals offering basic product cares, medicines, baby food, vitamins, hand sanitizer and much more for a fraction of the cost of local stores or from the Machiavellianism mentality of local investors who take advantage of the situation.

Website: https://www.overstockblock.com/Dropshipping is a popular e-commerce business model that allows entrepreneurs to sell products online without the need to store inventory or handle shipping. As a drop-shipper, you essentially act as a middleman between the supplier and the customer.

• Lead and manage online eBay store (+4k listings) through an aggressive promotional strategy and portfolio management.• Increase eBay Sales from $1k to $9k monthly for the last 3 months (+800% sales increased).• Analyze and restructure orders receive to drive conversion for the available parts in stock (sales increased by +200%).• Generate, Analyze and monitor Daily sales reports for key stakeholders.• Perform frequent competitive analysis communicate findings, recommend changes, updates, and improvements to support company objectives.• Manage and Improve Facebook ads constantly to increase traffic and conversion.

• Managed timely and effective replacement of damaged or missing products.• Responded to customer requests, offering excellent support and tailored recommendations to address needs.• Lead the training of new personnel regarding company operations, policies and services.• Increased efficiency and performance by monitoring team member productivity and providing feedback.• Reduced process inconsistencies and implement new efficient ways of working.

• Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.• Resolved conflicts and negotiated mutually beneficial agreements between parties.