Abhijit Dalvi Email & Phone Number

United States

Delhi, New Delhi, IN

Leadership role of Chief Operating Officer- Nutrition Initiatives; worked to building healthcare as well as livelihood programs for marginalized segments of South-Eastern India; conceptualized common goals to form strategic alliances with multiple stakeholders; built corporate partnerships with major healthcare providers, retail chains and government bodies.

Ripples-Center for Enhanced Learning, has been actively involved in the field of special education for the past seven years. It offers programmes for Dyslexia Therapy, Teacher & Parent Training for Dyslexia Remediation, Academic Consulting, Montessori Learning, Psychological Assessments and Psychological Counselling. Ripples is also the authorized Training.

Hyderabad, Telangana, IN

• Overall responsibility to conceptualize, define and execute the corporate business strategy with strong emphasis on values and customer centricity. Key responsibilities include: Business Process Management & Strategy
• Implemented business decisions for process improvement, based on a customer-centric approach with an emphasis on providing the best-in-class medical experience for patients
• Analysed performance of the corporate group, individual hospitals as well as departments by interpreting data derived from the Hospital Management System, Customer Feedback System and HR ReportsCustomer Experience.
• Devised and implemented a revolutionary customer experience management strategy based on the Net Promoter Score (NPS) system, which functioned through collection and analysis of feedback data, followed by systematic.
• Improved customer-satisfaction ratings, measured by the NPS system for various aspects like response time, medical care, billing process, facilities, maintenance, diet & nutritional information, etc.Sales & Marketing.
• Responsible for planning and implementing marketing strategies, developed and managed the corporate budget for sales and marketing activities; reviewed and negotiated deals with advertising agencies, print media and.

• Pivotal Leadership role across all domains of the business
• Business Development through focused initiatives, devising and monitoring key performance indicators
• Marketing & Advertising through various communication programmes and tools
• Business Alliances & Corporate Partnerships for F&B (Food & Beverage) services
• Human Resource Management- Leadership, Training and Motivation of workforce
• Devising Advanced Processes & Systems for operational efficiency, consistent product quality and continual monitoring

• Led the Child Cardiac Care Programme for Fabiani & Budhrani Heart Institute (Sadhu Vaswani Mission’s Medical Complex, Pune), conceptualised by the State Government of Andhra Pradesh, Directorate of Medical Education.
• Key role in the conceptualisation and construction of Sadhu Vaswani International School (Kompally, Hyderabad) across several spheres like setting up administrative systems, physical infrastructure, market research.
• Organizing cardiac screening camps for children from various parts of the state, including publicity campaigns across all forms of media; ensuring availability of medical infrastructure and human resources at the.

Executive Mba

Bachelor Of Technology (B.Tech.), Chemical Engineering