Dalvin Baker Email & Phone Number

Works collaboratively as a key member of the administrative team to determine policy, develop programs and formulate social services operational objectives within local, state and federal legal requirements, County ordinances, policies, and procedural guidelines; responsible for administering departmental programs, its activities and staff; development and oversight of critical department functions, social services programs, policies, procedures, legislative changes, automated systems and staff consistent with regulatory standards and departmental goals and objectives; Assists in planning, developing and administering departmental goals, objectives, management strategies, programs, policies and procedures consistent with regulatory standards, Board of Supervisors Administrative Policy, County Management Directives, and federal, state and local regulations governing social services programs; Assists in the preparation and administration of departmental and divisional budgets; and works directly with the Director in establishing short and long term budget priorities and funding requirements; Communicates and interprets department programs, goals, policies, procedures, laws, rules and regulations; Monitors state and federal policy and budget developments related to department matters; evaluates their impact upon County operations; and recommends policy and procedural improvements to the Director; Maintain the County's commitment to provide excellent customer service.

Fresno, Ca

As a part of this job role, I supervise and streamline staff activities of major division within department of social services, child welfare branch.It is worth mentioning that I fulfil client needs by managing program with other child welfare services.One of my key tasks is to facilitate director and deputy director of child welfare by providing recommendations regarding programs, policies, procedures, and operational issues / challenges.I am assigned with the task of managing contracts, events, and standby team, providing 24/7 for department and community.Also, I support department by spearheading COVID-19 pandemic process / practice change as well as community in crisis and disaster relief efforts.My accomplishments within this role are following: Researched and developed initial telecommute / remote work program for department. Improved efficiency by devising, executing, and assessing goals, policies, and procedures. Trained in leading secondary traumatic stress (STS) and California core practice model (CPM) practices. Boosted service delivery to families by establishing new relationships and partnerships within community. Ensured seamless workflow by planning and directing daily operations, child welfare programs and activities.

Fresno, Ca

During my time over here, I engage in planning, assigning, and evaluating work of social workers unit, providing social work services to recipients of social services.I collaborated with higher level supervisors on special problems, reviews correspondence, reports, recommendations, and other material aimed at streamlining process.It was me who represented County at fair hearings / in court and conducted on-going studies of departmental operations.My key successes for this role are: Increased effectiveness by implementing policies / procedures and suggesting improvements. Enhanced process, performance, and work by holding individual conferences with staff and making suggestions.Additional ExperienceSocial Worker, Child Welfare Branch, Fresno County Department of Social Services | Discharge Planner-Per Diem, Community Regional Medical Center | Bagger/Stocker/Cashier, Gong's Market Northgate | Store Supervisor, Gong's Market Northgate | Student Intern, California Youth Authority

Master'S Degree In Management/Leadership

Bachelor'S Degree In Criminology

General Education Requirements

Completed general education. Transferred to California State University, Fresno to complete Criminology degree.

High School Diploma