Patrick Daly Email & Phone Number

California, United States

California, United States

Remote, Us

Create (often from scratch), maintain and edit technical documentation for users of the Stemma data catalog. These users include system administrators, data scientists, and data engineers, and they need clear instructions and explanations to help them deploy and maintain the catalog and get best the use out of a rich and complex set of tools.

Santa Clara, Ca, Us

2016-2020 Senior Technical Writer, Qubole, Santa Clara, CA- Write and edit documentation for system administrators deploying and managing open-source clustering software, such as Hadoop, Spark, and Hive, on Amazon Web Services and Microsoft Azure platforms.- Created and continue to maintain all system-admin-level conceptual, how-to, and troubleshooting documentation for Qubole’s proprietary autoscaling technology.- Redesigned Qubole’s website so that users see the information in terms of their actual needs (“How do I…,” “How does x work,” “Troubleshooting,” etc) rather than having to navigate a simulated shelf of books.

Palo Alto, California, Us

Wrote, edited, and managed internal engineering documentation supporting Altiscale’s Hadoop-as-a-Service offering:. Researched collaborative authoring platforms, chose and hired a hosted-wiki vendor, and managed the migration of many hundreds of pages from Google Sites.. Organized and led peer-to-peer technical training, creating internal knowledge bases and filling gaps as needed.. Investigated and documented Altiscale’s technical sales cycle, helping to identify pain points and design a better process.. Created how-to and troubleshooting documents for developers and operations staff.. Edited, organized, and managed engineering specifications.. Established the “source of truth” among overlapping or competing policy and process documents.. Created comprehensive glossaries for internal and external use.

Santa Clara, California, Us

Lead writer for CDH, Cloudera's distribution of Apache Hadoop, with special emphasis on simplifying and documenting the tasks of deploying and upgrading highly-available HDFS with YARN.This documentation is for expert Linux system administrators installing, updating, and deploying Hadoop on Red Hat, SLES, and Ubuntu/Debian distributions. It covers the full suite of Hadoop open source products, including HDFS, MapReduce, YARN, Avro, Crunch, Flume, HBase, Hive, Mahout, Parquet, Pig, Snappy, Spark, and ZooKeeper.For these products I:• Researched and created from scratch installation, upgrade, and deployment procedures andguidelines for new products.• Continuously updated and refined these topics, and the overall documentation set, for new andexisting releases of current products.• Worked hands-on with the software, and with developers, QA, packaging engineers, and fieldsupport, to improve and extend the documentation.• Continuously tracked software Known Issues and incompatibilities and created and maintained thecorresponding documentation. Designed and helped implement an automated method of doing this.• Acted as project lead for CDH writers, mentoring new writers and scoping, planning and co-ordinating the work of the team for each release.• Coordinated documentation production for each release.

Houston, Texas, Us

Supported Serviceguard, HP’s clustering software, on HP-UX and Linux. Serviceguard is acomplex product, and system administrators need extensive documentation, written clearly at the expert level, in order to learn and use it. The product was heavily used and growing rapidly; I typically supported three major releases (comprising at least 1800 pages of documentation in all) every six months.

San Jose, California, Us

Responsible for the corporation’s overall technical documentation strategy, reporting to the Information Engineering Director.

Houston, Texas, Us

This job classification was created for R&D engineers; I was the first writer in HP to be promoted to this level.• Responsible for platform-wide information strategy for HP’s UNIX product, HP-UX.• Part of a team that designed and implemented a major shift in the way HP created and delivereddocumentation to its customers.• Acted as project lead for complex writing and usability projects that often crossed HP’sdivisional boundaries.• Often supervised teams of five to eight writers.• Planned and administered my team’s hardware and software resources.• Created a system administration query tool for HP-UX customers