I am a Product Manager at Fretron, a leading Transportation Management System (TMS) for the logistics industry. I lead a team of 6+ professionals to develop and execute impactful product strategies and solutions, enhancing product engagement and customer satisfaction. With a Bachelor of Technology degree from The LNM Institute of Information Technology and certifications in Customer Analytics and Operations Analytics from the University of Pennsylvania, I have a strong background in data-driven decision making and business analysis. I also have skills in web development, market research, and entrepreneurship, and I am always eager to learn new skills and technologies. Some of my key achievements include spearheading the implementation of OKR cycles, recognized as an OKR champion, ensuring goal alignment and swift target achievement; pioneering the development and integration of accounting modules, incorporating TDS and GST norms, streamlining operations for Logistics Service Providers (LSPs) using Fretron TMS; and innovating the creation of a WhatsApp-based AI chatbot and notifications for product engagement and retention. I have also contributed to reducing sales cycles from 6 months to 4 months and increasing recurring revenue by 3x in just 2 years, thanks to my skills in product marketing and sales. I have onboarded major clients such as JSPL, Agarwal Packers, Fena Pvt Ltd, CJDarcl Logistics, Jindal Stainless, etc. I believe in collaborating with customers, partners, and stakeholders to deliver value and achieve goals.