Damani Hill Email & Phone Number

Golden Valley, Minnesota, United States

Woodbury, Minnesota, United States

Woodbury, Minnesota

- Support & monitor IP connections for over +4,000 Anytime Fitness, Basecamp Fitness, Waxing The City and The Bar Method franchisee & corporate locations.- Research & Development for various technology builds. Technologies range from audio/visual hard/software, CCTV network, door monitoring services, TCP/IP networking, Linux administration, AWS, Rackspace, and Microsoft Azure.- Using Microsoft Visio to create network equipment diagrams.- Compose documentation for internal and external partners.

North Las Vegas, Nevada

- Administer & monitor a Campus LAN network for the Nevada Test and Training Range (NTTR) at Nellis Air Force Base in support of The United States Air Force (USAF).- Coordinate & complete system installations, patch Fiber, T1, and Ethernet circuits, configure and administer Cisco routers and switches & various other networking and system administration equipment. - Knowledge of cyber-attack techniques and tools.- Monitor Solarwinds Orion to detect system anomalies and detect outages. - Communicate with outside vendors to open trouble tickets and coordinate fixes to systems/software.- Prioritize, research and resolve trouble tickets in a timely manner, with an emphasis on thorough documentation for future reference. - Perform scheduled Preventive Maintenance Inspections (PMI’s) on computer hardware and software assets.

Henderson, Nevada

- Use critical thinking to troubleshoot proprietary insurance rating application issues by singling out and documenting the root problems, planning an effective path to resolution & administering the fix- Resolved technical billing & insurance rating systems queries via voice & email- Unlock End Users and reset their passwords- Verified rating variables to ensure proper risk to rate- Processed renewals, reinstatement, exceptions & backdate endorsements

Henderson, Nevada

- Assists C-Suite Management with Business Analytic projects- Facilitate Data-Informed Decision-Making through the use of Microsoft Excel, Workday & proprietary applications- Create and present job aids to support management in utilizing analytic reports- Mentor new & existing employees and track their growth to proficiency

Henderson, Nevada

- Trained in reviewing auto body damage estimates with the skill-sets to conclude if the financial property value woud be exceeded by the cost of auto parts and repairs- Consulted registered owners of their state’s DMV title branding laws & sequence needed to complete the financial settlement with or without a lien holder's financial interest- Issued payment to lien holders and/or registered owners for the fair market value in a timely fashion

Henderson, Nevada

- Communicating with insureds, claimants, witnesses and law enforcement via voice, correspondence, e-mail and fax to capture auto loss sequence data- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio- Negotiate claim settlements and recommend litigation when settlement cannot be negotiated

Bachelor’S Degree, Communication, Journalism, And Related Programs, 3.2

Activities and Societies: Member of an on-campus Advertising committee.Majored in Journalism & Mass Communication with an emphasis.

Associate’S Degree, Networking Systems Administration, 3.8

Completed all Cisco Networking Academy: Cisco Certified Network Administrator (CCNA) courses including, Introduction to Networking.