Coordinated with doctors to ensure efficiency and accuracy of professional correspondenceProofread website content, emails, social media marketing, staff biographies, and other interdepartmental communicationsWrote technical training documents and created informative slideshows to encourage uniformity and machine/instrument literacyEdited and corrected patient health records for 40+ patients per day, ensuring compliance with insurances and HIPAAReconciled invoices and statements and crafted monthly financial reportsResearched and verified product and procedural details for patient disclosure and forms