Damaris Oprea Email and Phone Number

• Implement Test Strategy within the team• Create Test Plan and Test Cases based on Customer’s requirements• Defect Manager: troubleshoot Incidents using Kibana logs, identify problems and provide solution• Write, execute and maintain REST Assured test scripts using Selenium with Java for APIs• Perform tests on all Test Environments• Work together with the Development Team in order to provide high quality products• Write Test documentation and Reports

• Troubleshooting reported bugs by monitoring application logs using scripts run in Terminal• Design and implement test strategies for each QA deliverable based on businessrequirements, individual input and cooperation with other teams• Working closely with the development team to ensure the effectiveness and qualityof the components and systems developed• Report software issues, work closely with the development team to fix them and validate provided solutions• Contribute to all software testing types like functional, regression, automation, performance, documentation• Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them• API testing using Insomnia• Writing and running Rest Tests for API Requests in Java and UI tests using Selenium - Entry Level

• Manual Testing on an Integrating Software for Medicinal Products:• E2E testing• API Testing using Postman (at the moment we are starting to implement the • API testing)• Troubleshooting bugs using Microsoft Azure Logs• Creating Test Cases• Contributing to setting up the Test Plans together with our testing team• Regression Testing• Working close to the Development Team in order to meet Customer's Expectation

As part of a very complex and successful Norwegian Payroll System within Visma.I’ve been working here since 2017 as a Manual QA.My daily tasks are the following:- Integration testing between an OnPremise Software and different On Demand Softwares - Regression testing- Customer Support , troubleshooting and finding solutions for the customers- Planning integration tests- Developing and writing test cases- Working with the developers to find the best solutions to meet customers’ requests- Migration testing- Automation Testing using the tool Ranorex- Experience with Jira ticketing system- Creating virtual machines in vcloud for our System Test, setting everything up from adding machines to the domain, installing the database (SQL Express 2014/2016/2019) -> creating the customers’ environment.- Presetting demos which include the latest changes within the project to our integration teams and partners.

Tasks:- Working with: MS Communicator, Lync, Outlook 2007 and 2010, Word, Excel, PowerPoint,VDI, WindowsServer 2003, 2008 and 2012, Active Directory, Exchange Server- Configuring and troubleshooting Blackberry Devices ( with Blackberry Enterprise Server -BES)- Corporate iPhone Configuration- Processing emails and logging tickets (Ticketing systems: RT, ITSM7 Remedy)- Customer migration (migrating mailboxes, contacts, groups, mailbox permissions, resources)- User account administration- Software testing- Escalate and identify any critical issues- Keeping customers updated as to progress- Follow procedures/checklists and update support documentation- Producing reports: Track, monitor and report on all incidents and/or requests within definedcustomer service levels agreements, server patching reports, Database reports- Worked on-call shifts- Translations Spanish - English / English - Spanish (user guides, sites, documentations,presentations, tickets, customer emails, interviews)

Tasks:- Permanent contact with customers- Realizing the process of selling and post-selling of Orange services and products- Realizing contracts between sides Orange and future customers- Provide periodic inventory