-Accepts all phone calls and walk-ins as a warm and welcoming representative of the church.-Schedules staff and management meetings in Outlook Calendar, prepares emails, reports, and other correspondence.-Creates and maintains filing systems, assists the bookkeeper with data entry into PDS Church Office Database.-Assists the Pastor & Director of Operations (DOO) by providing general administrative and support duties (correspondence, communications, follow-up, etc.) plus distributes daily mail.-Assists with organizing special events, luncheons and other formal and informal meetings requested by the Pastor.

-Responsible for all data management in a Blackbaud CRM system in the Education Programs department-Oversee program kit ordering and inventory with the Facilities Management Associate-Assisted in maintaining supply of program materials, including printed handouts and surveys-Support Program staff in training and preparing corporate volunteers-Serve as a liaison between participating schools and volunteers

- Tracked and processed all data within a CRM (Customer Relationship Management) system- Assisted the finance department to ensure all donations were recorded in the Salsa CRM database- Managed data hygiene projects of over 2000 records- Drafted and mailed donor acknowledgement letters on a weekly basis- Collaborated and provided support to other departments and staff

-Processed donations in Raisers Edge, such as, checks, cash and credit card donations that arrived in-house-Ran credit card reconciliation for four departments on a monthly basis-Provided support at Safe Horizon Program events-Responsible for processing in-kind donations-Contributed to the creation of promotional materials-Managed the outlook calendar for the Chief Development Officer-Drafted and mailed acknowledgement letters on a weekly basis-Covered the receptionist desk every two weeks

-Processed and deposited donations, such as, checks, cash, EFT, stocks, gifts from 3rd party systems, and credit cards that arrived in-house-Ran reports to enable the monthly reconciliation with the finance department-Worked with the database administrator on data hygiene projects-Provided any assistance needed to the Direct Response unit and the Development Department-Assisted Member Services with contacting donors and fulfilling their needs

-Provide office support in funder profiling using Salesforce Database Management, and maintaining online and paper filing-Draft Official Thank You letters and other donation acknowledgments-Track, Process and monitor Direct Public Support-Responsible for coordinating volunteer events-Perform substantial office duties; faxing, photo copying, excel management and filing-Contribute to the creation of promotional materials-Mass Mailing for an event of 2000 people-Assisted in communication efforts in a Crowdsourcing Campaign and Newsletter