Daniel Martínez Email & Phone Number

Costa Rica

• Acted as a POC for US active and former employees; and retirees with benefits enrollments, and qualifying life events.• Processing Workday events related to Employee Data Management (Personal Changes, Service Dates, etc.)• In charge of resolving cases created by the employees through our case management system. • Trained in enrollment processing through Workday and SAP HCM. • Trained in handling personal and private information, as per the regulations of Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Heredia, Costa Rica

• Served as a POC for different Bridgestone's stakeholders such as active employees, former employees and retirees from US.• Trained in topics such as Benefits, Compensation, Payroll, Leave of Absence, Time and Attendance and HR systems.• Trained in Workday and SAP.• Trained in Compliance and HIPAA.

Heredia, Costa Rica

Costa Rica

• Served as POC for different stakeholders, such as sellers of Amazon in topics of policies, payments, catalog issues and shipping inquiries.• Experience with different communication methods such as phone, chat and e-mail.

San José, San José, Costa Rica

• Served as the administrative specialist of the press office of the ministry.• In charge of managing the internal and external correspondence received and prepared by theoffice.• Served as the point of contact from different stakeholders such as internal departments insidethe institution, journalists from the media, external clients.• Time-management, planning and calendaring skills to set up meetings with different clientsduring the year.• In charge of the travel logistics and submission of expenses to our HR department forreimbursement.

San José, San José, Costa Rica

• In charge of monitoring news media for articles related to the organization, related to itsactivities for the country or any kind of media crisis.• Creating content related to the organization's channels of communication, such as pressreleases and interviews.• Managing the public relations of the organizations with the press media's journalists.

Bachelor Of Business Administration - Bba, Banking And Financial Support Services

Licenciatura, Periodismo Social

Bachillerato, Journalism

Bachillerato, Filología Clásica