Daniel Martínez Email and Phone Number

• Acted as a POC for US active and former employees; and retirees with benefits enrollments, and qualifying life events.• Processing Workday events related to Employee Data Management (Personal Changes, Service Dates, etc.)• In charge of resolving cases created by the employees through our case management system. • Trained in enrollment processing through Workday and SAP HCM. • Trained in handling personal and private information, as per the regulations of Health Insurance Portability and Accountability Act of 1996 (HIPAA).

• Served as a POC for different Bridgestone's stakeholders such as active employees, former employees and retirees from US.• Trained in topics such as Benefits, Compensation, Payroll, Leave of Absence, Time and Attendance and HR systems.• Trained in Workday and SAP.• Trained in Compliance and HIPAA.

• Served as POC for different stakeholders, such as sellers of Amazon in topics of policies, payments, catalog issues and shipping inquiries.• Experience with different communication methods such as phone, chat and e-mail.

• Served as the administrative specialist of the press office of the ministry.• In charge of managing the internal and external correspondence received and prepared by theoffice.• Served as the point of contact from different stakeholders such as internal departments insidethe institution, journalists from the media, external clients.• Time-management, planning and calendaring skills to set up meetings with different clientsduring the year.• In charge of the travel logistics and submission of expenses to our HR department forreimbursement.

• In charge of monitoring news media for articles related to the organization, related to itsactivities for the country or any kind of media crisis.• Creating content related to the organization's channels of communication, such as pressreleases and interviews.• Managing the public relations of the organizations with the press media's journalists.