Damas Reed Email and Phone Number

Responsible for management of all designed projects needs and schedules for Hyperlight Fiber Solutions. Ensure all projects are completed according to the underlying contract and timelines of the customer.

Responsible for management of all designated projects needs and schedules for the Splicing Department. Ensure all projects are completed according to the underlying contract and timelines of the customer.Managed Departments Below:- Drop Splicer Department- Trailer Splicer Department- OTDR Testing Department- Maintenance Performed on Plant- New Implementations for Plant- Project Management Software - Design, build, and maintain project management software for turn-key Telco Project

Responsible for the day to day operations in Lexington Kentucky for KV Communications, including all contractors and sub-contractors that work through our Lexington office, and continue to provide exceptional service to our communication partners.

Manage the Oklahoma Territory for Johnson Communications, including all contractors and sub-contractors that work through the OKC OfficeContinue to provide exceptional service to our communication partners

Account Manager (March 2016 - March 2018)The Health Plan Solutions Account Manager is responsible for the management of account or accounts for HMS. Account Manager is responsible for managing the client contract, relationship management, and ensuring that HMS operations perform according to contractual commitments. • Manage a top 3 National MCO Healthcare Plan. • Works with client to develop project approach and implementations that oversee's successful healthcare plan migration/implementations that included various products.• Communicates/interfaces regularly with client as the main point of contact's. • Directs HMS contract operations to ensure successful delivery of services to client.• Identifies and continually seeks new sources of revenue and assist the sales team with data for additional opportunities.• Builds relationships with internal and external staff to ensure client expectations are being met.

The Engineering analyst 1 analyzes and compiles business process data for all levels of management to assess performance of operational efficiency, financial, and customer satisfaction goals and provides information, and business process maps to management in accordance with project plan requirements. • Analyzes and suggested improvements to business processes to improve overall workflow efficiency and effectiveness, with a focus on delivering results• Performs non-conformance investigation, root cause analysis, and corrective/preventative action efforts throughout the value stream to an end state of zero defects and maximum efficiency• Advocate day-to-day operation in assigned process area by responding to requests for research or minor changes to workflow• Partners with Sale, Account Mangers, IT departments to resolve client inquires, implementations, and additional product implementations

The Operations Analyst role is responsible for analytical and technical support in HMS Cost Avoidance Department•Performed quality review for client deliverable, and additional projects that impact higher revenue •Focused on Integration and Streamlining Operations through Automation and process redesign to create Cost Savings and/or Revenue Opportunities. •Team up with IT to trouble shoot issues, and to increase revenue. •Developed MS Access Databases to ensure client business specifications were satisfied. •Assist Manager in training

Manage the end-to-end processing of all incoming data for the purposes of Cost Avoidance. Managed the highest profile and largest revenue generating contract for Cost Avoidance MSE group.•Help create and maintain quality control procedures for data delivered to clients. •Monitor project performance and perform detailed analysis using SQL queries/reporting. •Create and maintain monthly/quarterly revenue projections based on project performance.•Provide detailed communication and troubleshoot potential issues related to Cost Avoidance with internal clients.•Migrated 6 contracts from Visual FoxPro to an Access Database to help streamline processes.

Responsible for analyzing their assigned client contract's Accounts Receivable by, carrier level, group/carrier level, bill date, claim type, bill type, etc. to increase the adjudication pay rate from Commercial Insurance Billing Cycles. The primary functions of this job include:•Understand Third Party Liability and Medicaid Reclamation. •Analyze open and denied populations on the Accounts Receivable and understanding denial \reason codes. •Resubmit claims based on research results in an effort to maximize recoveries for HMS clients. •Monitor all payers billed by HMS on behalf of their client/contract and contacting insurance carriers directly regarding unpaid claim populations. •Create ad hoc reports for upper-level sales management requests made through Track+. •Analyze billing cycle trends to monitor changes and identify issues. Intern Experience: