Damecca Willis Email & Phone Number

Richmond, Virginia, United States

Respond promptly, courteously, and knowledgeably to technical support inquiriesProvide top-tier support to all customers with a goal of first call resolutionEducate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happinessUse problem-solving skills to solve customer issues and address concernsOutbound calls to current customers to address issues, when needed

Chester, Va

•Receive products from receiving •Stow products for picking to pick•Maintain rate of 100% and above•Follow safety guidelines•Problem Solver in Stow department

Richmond, Virginia, United States

Assess our customers’ various needs to provide expert service Process payments using various payment methods Advocate for the best solution to customer’s problemsAdhere the Privacy Act as it relates to the confidentiality of information received Adhere to and support to service level metrics that includes response accuracy and quality metrics Receive and give constructive feedback on quality and performance measures Perform general clerical and administrative functions… Show more Assess our customers’ various needs to provide expert service Process payments using various payment methods Advocate for the best solution to customer’s problemsAdhere the Privacy Act as it relates to the confidentiality of information received Adhere to and support to service level metrics that includes response accuracy and quality metrics Receive and give constructive feedback on quality and performance measures Perform general clerical and administrative functions as assigned Show less

Petersburg, Va

•Provided catering services to attending students.•Stocked salad bar and kept other serving areas clean.•Sanitized tables, serving bars, and kitchen.•Cashiered front desk

Chester, Va

•Registered, tested and diagnosed electronic equipment by detailed methods.•Loaded software to perform data security.•Ensured quantity of throughput, quality, and accuracy via company requirements and the needs of the customer.•Repaired Computers

Bachelor Of Applied Science (B.A.Sc.), Network Security

Education record

Activities and Societies: FBLA member, Drama Club member, National Honor Society member,