Dami Sofowora, Mba, Pmp, Csm Email & Phone Number

Washington, Dc, Us

Analyzed extensive data sets to extract meaningful trends and deliver insights for decision-making.• Strengthened data reliability by refining maintenance processes, reducing discrepancies, and improving efficiencyby 20%.• Created ad hoc reports aligned with client requirements, facilitating responsive data-driven solutions.• Utilized multiple data sources for economic and key metric analysis, providing monthly insights into industrytrends.• Captured business functions and technology underpinnings to translate data into reports for foreclosures, defaultsand claims.

Baltimore, Maryland, United States

Integrated BI solutions into customer relationship management, enhancing service team’s capabilities.• Outlined BI frameworks including data governance to safeguard information across all reporting processes.• Contributed throughout the SDLC, from requirements gathering to deployment, ensuring alignment withbusiness needs

Hangzhou, Zhejiang, China

Conducted monthly leadership assessments to identify strengths, issues and opportunities for increasing the predictability and reliability of spare parts delivery to global supply locations.Facilitated the analysis of key performance indicators (KPIs) as part of a large-scale change management and improvement effort aimed at facilitating the transition from on premises functions to virtual work assignments Spear-headed 4-member team to improve relationships with key institutional clients, growing revenues 30%Decreased customer account losses by an average of 8% on a quarterly basis by reviewing complaints and executing necessary actions on fraudulent transactions. Managed multiple weekly analysis of identifying revenue, production, and inventory concerns for over 600 products.Incorporated project management software and other standard tools to track progress of activities of team and work products which improved productivity by 60% the first yearManaged client and subcontractor relationships for projects ranging from $100,000 - $650,000, progressively increasing in value from $1 million to $2 million.

Master Of Business Administration - Mba

Chinese Studies

Bachelor'S Degree, Information Technology