Damian Wright Email & Phone Number

United Kingdom

Natonal

Store manager of various wickes stores over the south of England. Also covering for my regional manager when on annual leave.- managing performance of my store- leading my showroom team and designers to deliver the best customer experience possible- deliver a great shopping experience for every customer - lead business change especially throughout the last 2 years with COVID keeping the team and customers safe- growing talent within the stores I have led- improving areas which are off line- growing own knowledge in a different retail sector and using own transferable skills

Various Areas Sussex, Hampshire And Kent

Covered various Geographical areas in Sussex, Hampshire, Kent and SurreyWorking in collaboration with Area Managers, People Managers, People trainers and Shrink and Security Managers and various teams from Head office. (Covering 33 stores) • Ensuring customers’ expectations are exceeded on every visit • Coaching store managers to lead and land changes and ensure they are fully skilled to deliver their role• Accountable for group financial targets (i.e. Payroll £11millon per annum, Sales £130 million per annum, Cash loss, Shrinkage, Costs, Availability 96%)• New store openings and refreshes are delivered to budget with minimal impact to the customers• Covered Area Manager and Lead 8 Operations Managers covering 100 stores across the south coast.• Lead the business change during a time of huge expansion engaging new culture, targets and ways of working.• Lead restructure of my store’s leadership team

Sussex Hampshire And Surrey

Completed residential training through trilogy to support change an extensive change in business culture. • Supported store teams to face into adversity • Coached and developed leadership skills to allow the team to personalise the customer experience • Empowered stores to confidentially deliver • Ran training session to engage and embed the culture change • Monitored and tracked store progress• Improved customer feedback

Sussex

• Managed various Express stores both standalone and fuel sites throughout 24hrs trading. • Worked in collaboration with Esso alliance agreement• Accountable for 50 staff and managers • Managed all aspects of the business i.e. recruitment, payroll, wages, legal compliance, cost controls, scheduling, Grievance and disciplinary

Portslade

West Durrington Superstore