Damian Wright Email & Phone Number

United Kingdom

Natonal

Store manager of various wickes stores over the south of England. Also covering for my regional manager when on annual leave.- managing performance of my store- leading my showroom team and designers to deliver the best customer experience possible- deliver a great shopping experience for every customer - lead business change especially throughout the last.

Various Areas Sussex, Hampshire And Kent

• Covered various Geographical areas in Sussex, Hampshire, Kent and SurreyWorking in collaboration with Area Managers, People Managers, People trainers and Shrink and Security Managers and various teams from Head office..
• Ensuring customers’ expectations are exceeded on every visit
• Coaching store managers to lead and land changes and ensure they are fully skilled to deliver their role
• Accountable for group financial targets (i.e. Payroll £11millon per annum, Sales £130 million per annum, Cash loss, Shrinkage, Costs, Availability 96%)
• New store openings and refreshes are delivered to budget with minimal impact to the customers
• Covered Area Manager and Lead 8 Operations Managers covering 100 stores across the south coast.

Sussex Hampshire And Surrey

• Completed residential training through trilogy to support change an extensive change in business culture.
• Supported store teams to face into adversity
• Coached and developed leadership skills to allow the team to personalise the customer experience
• Empowered stores to confidentially deliver
• Ran training session to engage and embed the culture change
• Monitored and tracked store progress

Sussex

• Managed various Express stores both standalone and fuel sites throughout 24hrs trading.
• Worked in collaboration with Esso alliance agreement
• Accountable for 50 staff and managers
• Managed all aspects of the business i.e. recruitment, payroll, wages, legal compliance, cost controls, scheduling, Grievance and disciplinary

Portslade

West Durrington Superstore