• Design and implement FlashAcademy's LX vision in alignment with the company's commercial goals to enhance user engagement and retention, and incorporate AI and NLP technologies.• Lead the development and continuous improvement of FlashAcademy's curriculum, assessments and other educational resources for EAL, ESOL and EFL, ensuring they are pedagogically sound, data-driven, and effective.• Manage a team of content creators, instructional designers, and educators, fostering a collaborative and high-performing environment.• Collaborate with the product development and data science teams to seamlessly integrate educational content and AI functionalities into the digital platform.

• Act as the main point-of-contact for ELL & Pearson-wide AI integrations developed both internally & externally.• Advise on best practices using AI to maximise pedagogical value.• Interpret product & content team requirements into tangible AI outcomes.• Manage a team of internal AI Champions to disseminate new AI services.• Manage use cases by suggesting possible AI applications.• Represent the AI Product team in a variety of different forums.• Contribute to thought leadership pieces to position Pearson as a leader within the technology space.• Manage the AI education & training process to upskill employees on using AI.• Identify and gather appropriate training and test data for AI model creation.• Refine acceptance criteria for AI models based on business requirements.• Collaborate with developers & UX teams to ideate new AI-enabled prototypes to serve a variety of business needs.

• Led the learning strategy for the integration of AI capabilities into digital products within the ELL division.• Led the learning strategy for concept and prototype creation for stakeholder buy-in. • Validated that prototype(s) have the product features that respond to stated customer needs.• Worked across product management, UX and learning design in the analysis of market testing, planning the instructional design for the full product or service, including assessment components, based on the Global Scale of English.• Collaborated with cross-functional teams on the learning design, development and production of desktop and mobile prototypes with continual assessing to ensure delivery of solutions which will allow customers to fully benefit from the digital products.

• Liaised and collaborated with the Research team to establish curriculum and product testing best practices.• Contributed to product improvement by identifying and raising blockers and streamlining both teacher and student experience.• Led scheduling and curriculum assignation strategy.• Tracked and reported on lesson bookings, student attendance, teacher performance, and lesson demand.• Liaised with I&A to report on teacher success by analysing rebooking rate, ratings, and supply vs. demand.• Line managed Busuu's employed Modern Language teacher team.

• Led and developed the online teaching faculty and tutoring programme and improve teaching capabilities.• Designed and implemented teacher recruitment, onboarding, training and observation procedures from scratch.• Supervised the entire teaching recruitment lifecycle, from initial training through to onboarding.• Motivated and maintained a strong positive culture across the entire faculty.• Collaborated with cross-functional teams to boost language and communication skills within the B2C division.• Worked closely with Product, Engineering, and Education teams to implement 1:1 and group teaching offerings to 100m+ learners.

• Led all academic aspects of the business.• Evaluated all aspects of individual student needs and developed bespoke training plans for individual students.• Developed new language training courses in collaboration with teachers. • Maintained course details and records within internal systems and developed syllabi and study plans from scratch.• Directed teacher recruitment activities and evaluated teacher performance and services.• Enriched business development strategy across the Spain region and orchestrated internal sales. • Utilised investment data and student feedback to identify areas for academic growth. • Worked with industry leading teachers from Language Services Direct and Simon & Simon International.• Utilised personal experience to identify courses with both pedagogical and professional benefits to the organisation. • Managed and implemented the international language expansion for one of the UK's leading law firms. • Collaborated with the Head of Operations in tender writing to design and execute project proposals.

• Provided stakeholders from banking, insurance and oil & gas industries with ESL training (BBVA, Repsol, MAPFRE).• Helped clients expand their resources and business capabilities through Business English and English for Specific Purposes (ESP).• Served as Course Director for BBVA and Repsol's English Language Programmes, monitoring teacher performance and guaranteeing that academic standards rigorously met client needs. • Acted as Academic Tutor for MAPFRE's English Language Programme, tailoring the learning journey for each participant to goal achievement and reporting on their progress.

• Provided stakeholders from banking, insurance and oil & gas industries with ESL training.• Helped clients expand their resources and business capabilities through Business English and English for Specific Purposes (ESP).• Designed language training programmes for BBVA, MAPFRE, and Repsol and supervised the work of the Content Development team.• Improved academic content standards across the organisation.

• Served as a Literacy Teacher for pre-school and covered KS1 to KS4 curriculum studies.• Adopted a student-centred approach to help students succeed and understand synthetic phonics concepts. • Achieved a 98% pass rate whilst working as a Trinity GCSE specialist trainer.• Utilised interactive learning materials to boost and improve student motivation.

• Managed and supervised teachers and governed the strategic English Immersion Programme for Ferrovial Agroman.• Increased student retention rate, leading to full enrolment in courses and continued investment.

• Taught Gereral and Business English for a wide range of corporate clients (BBVA, El Corte Inglés, BNP Paribas, Ferrovial...).• Achieved a 3.94/4 excellent satisfaction rating as an ESL Teacher.