Mentor
Current
Apr 2024 - Present
AeroLeads people directory · profile
Damian Gray Email & Phone Number
Customer Success Leader | Collaborative Innovator | Passionate problem-solver
at
Women of Customer Success
2 work emails found
@apptopia.com
3 phones found area 781, 617, and 855
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Leader | Collaborative Innovator | Passionate problem-solver
Location
Greater Boston, United States, United States
Who is Damian Gray? Overview
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Quick answer
Damian Gray is listed as Customer Success Leader | Collaborative Innovator | Passionate problem-solver at Women of Customer Success, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at apptopia.com, phone signal with area code 781, 617, 855, and a matched LinkedIn profile for Damian Gray.
Damian Gray previously worked as Mentor at Women Of Customer Success and Advisor at Apptopia Inc.. Damian Gray holds Certification Candidate, Energy Decarbonization from Terra.Do.
Company email context
Email format at Women of Customer Success
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{first_initial}{last}@apptopia.com
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AeroLeads found 2 current-domain work email signals for Damian Gray. Compare company email patterns before reaching out.
Profile bio
About Damian Gray
Throughout my career, I've been driven by a passion for nurturing customer relationships and spearheading growth through strategic innovation. With a foundation in Business Management from Babson College, I ventured into the realms of AdTech, SaaS, and customer success, constantly seeking ways to enhance client satisfaction and drive revenue retention. My journey began at Rapid7, where I laid the groundwork for my expertise in account management, achieving impressive renewal rates and contributing to strategic revenue goals.My role evolved significantly as I transitioned to Fiksu, where I embraced the challenges of scaling media spend efficiently and led strategic initiatives that significantly outperformed client goals. This period of rapid growth and learning set the stage for my subsequent positions at Jana Mobile and Apptopia. At Jana Mobile, I spearheaded efforts to capture emerging market opportunities, driving audience growth and market penetration. My tenure at Apptopia allowed me to refine my leadership in customer success, developing high-impact strategies that dramatically improved revenue retention and customer engagement.Today, as a Vice President of Customer Success, I am proud to lead a team dedicated to creating value for clients through tailored strategies and innovative solutions. My approach combines a deep understanding of market dynamics with a commitment to building strong, customer-centric team cultures. This focus has not only propelled company objectives but has also fostered meaningful relationships with clients across diverse sectors. My passion for problem-solving and driving success continues to fuel my professional journey as I remain committed to achieving excellence in Customer Success and Business Development.
Listed skills include Start Ups, Mobile Marketing, Entrepreneurship, Marketing, and 20 others.
Current workplace
Damian Gray's current company
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11 roles
Damian Gray work experience
A career timeline built from the work history available for this profile.
Advisor
Current
Apr 2024 - Present
Vice President Of Customer Success
► Improved Gross Revenue Retention (GRR) in the first 24 months by developing high-touch processes and playbooks for all phases of the customer lifecycle► Exceeded Net Revenue Retention (NRR) targets for three successive years by demonstrating customer value, exposing and closing upsell revenue opportunities, and maximizing revenue outcomes with.
Apr 2021 - May 2024
Director Of Customer Success
► Enhanced client satisfaction and elevated team performance by recruiting, hiring, coaching, and mentoring a team of 8 Customer Success Managers - establishing playbooks for account strategy, escalation, conflict resolution, and negotiation► Enabled proactive support and rapid resolution of critical issues by refining the Health Score instrument and.
Nov 2018 - Apr 2021
Advisor
May 2018 - Apr 2021
Director, Growth Marketing
► Selected to spearhead the development of an audience and user base for an innovative internet browser, strategizing its entry into emerging markets and achieving over 1 million daily active users, positioning it to compete against Google, Microsoft, and Mozilla► Sourced and hired global talent across India, collaborating with agencies for diverse.
Nov 2017 - Nov 2018
Director Of Customer Success
► Exceeded quarterly revenue goals by leading a team of four client managers, achieving 100-130% of targets for three consecutive quarters and showcasing exceptional growth and financial performance► Delivered bi-weekly presentations to executive leadership, effectively communicating client revenue forecasts, needs, and challenges to guide product.
Jun 2016 - Nov 2017
Jul 2015 - Jun 2016
Senior Account Manager
Managed the strategy and execution of mobile User Acquisition campaigns for clients ranging from app startup to major brands
Jul 2014 - Jul 2015
Performance Manager (Media Buying, Planning, Optimization)
Managed tactical execution of mobile media buying for over $4MM in annual client media budgets
Nov 2012 - Jul 2014
Account Manager
Feb 2012 - Nov 2012
2 education records
Damian Gray education
Certification Candidate, Energy Decarbonization
Terra.Do
Technology, Entrepreneurship And Design (Ted)
Babson College
FAQ
Frequently asked questions about Damian Gray
Quick answers generated from the profile data available on this page.
What company does Damian Gray work for?
Damian Gray works for Women of Customer Success.
What is Damian Gray's role at Women of Customer Success?
Damian Gray is listed as Customer Success Leader | Collaborative Innovator | Passionate problem-solver at Women of Customer Success.
What is Damian Gray's email address?
AeroLeads has found 2 work email signals at @apptopia.com for Damian Gray at Women of Customer Success.
What is Damian Gray's phone number?
AeroLeads has found 3 phone signal(s) with area code 781, 617, 855 for Damian Gray at Women of Customer Success.
Where is Damian Gray based?
Damian Gray is based in Greater Boston, United States, United States while working with Women of Customer Success.
What companies has Damian Gray worked for?
Damian Gray has worked for Women Of Customer Success, Apptopia Inc., Woodpecker, Jana, and Fiksu Dsp.
How can I contact Damian Gray?
You can use AeroLeads to view verified contact signals for Damian Gray at Women of Customer Success, including work email, phone, and LinkedIn data when available.
What schools did Damian Gray attend?
Damian Gray holds Certification Candidate, Energy Decarbonization from Terra.Do.
What skills is Damian Gray known for?
Damian Gray is listed with skills including Start Ups, Mobile Marketing, Entrepreneurship, Marketing, Strategy, Business Strategy, Business Development, and Leadership.
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